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Everest Group Names Accenture a Leader in Analytics Business Process Services

Accenture recognized as a Leader in the first Everest PEAK Matrix™ assessment on analytics business process services


Everest Group has positioned Accenture as a Leader in its “Analytics Business Process Services (BPS) – Service Provider Landscape with PEAK Matrix Assessment 2015” report. Measuring against its Performance/Experience/Ability/Knowledge (PEAK) Matrix, Everest Group placed Accenture among Leaders based on its scale with more than 5,000 dedicated analytics employees as well as considerable expertise in providing industry-specific analytics services.

Everest Group also based its conclusions on Accenture’s commitment to investing in and expanding its analytics capability, citing recent Accenture’s acquisitions such as:

  • Gapso, with specialization in supply chain and logistics analytics, based in Brazil
  • i4C Analytics, providing analytics software platform services in Italy
  • Change Track Research, providing tools and services for change management


Source: © Everest Global, Inc. Everest Group PEAK Matrix™ for Analytics BPS. March 2015. EGR-2015-10-E-1427


The report analyzes the changing dynamics of the analytics business process services landscape and assesses service providers across five key dimensions: market success, scale, scope, technology and delivery footprint. In its research, Everest Group classifies 19 service providers, spanning both BPO providers and specialists.

Everest Analytics BPS

In the full report, Everest Group also shares high-level market findings, including:

  • The global analytics business process services market has witnessed strong growth of more than 35 percent year-on-year and is poised for accelerated growth in the future.
  • Rising demand for customized analytics solutions (primarily complex analytics and accelerating adoption in emerging geographies like EMEA and Asia Pacific) will be the key growth drivers for the market.

Key Findings

Among the findings specific to Accenture, Everest Group noted:

  • Accenture “has developed a host of proprietary analytics tools across BPO practices such as F&A, and sales and marketing as well as forged partnerships with industry experts such as IBM and SAP.”
  • “Accenture is one of the largest players in the analytics BPS space with more than 5,000 FTEs, delivering a full spectrum of business analytics services.”
  • “It has a well spread out delivery footprint, with delivery centers in all the major regions of the world. Also, some of its ‘Innovation Centers’ are dedicated exclusively for advanced analytics.”
  • “It has developed a broad portfolio of function- and industry-specific analytics offerings underpinned by a strong information management and business intelligence technology foundation.”