Skip to main content Skip to Footer

Overview

Accenture presents at RILA 2016:

Adaptive Retailing—Making Digital the New Core in the Era of Retail Everywhere


In the era of Retail Everywhere, digital is not just a channel. It's pervasive. It's how retailers need to operate. It's synonymous with the enterprise strategy. Digital is core. And with more than half of consumer purchases influenced by digital and the challenges of delivering a personalized yet private experience, retailers must establish nimble, flexible and agile organizations to capitalize on the digital opportunity. So how does a retailer make digital their core? What should they do to do to become adaptive? Accenture will discuss the challenges in the era of Retail Everywhere, the customer experience essentials and the actions retailers must take to take to move digital to the core and become an adaptive retailer.

Download Accenture’s presentation:

ADAPTIVE RETAIL: MAKING DIGITAL THE NEW CORE [PDF]

Video

What’s it mean to be digital inside?

To bring it all together, let's turn to Olio, a fictitious mid-scale department store retailer, run by Kate. Over the past 3 years Kate has successfully transformed her business into one that is clearly both digital outside and "digital inside".​

Latest Thinking

Connections






Authors