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Accenture Digital Video Reimagined

Accenture Digital Video

Re-Imagine

Your Digital Video Business

Accenture Digital Video Reimagined

What we do

Translating Vision Into Value

Accenture Digital Video Reimagined

How We Do It

Innovation From Strategy to Delivery

We Are Accenture Digital Video

We help your digital video business grow. Profitably.

Re-Imagine Your Digital Video Business
We bring the full power of Accenture to you – from strategy to delivery
Product Development
Our business services deliver measurable business results across every aspect of your digital video business
Marketing
We rapidly architect and mobilize valuable data-driven video businesses
Sales
We bring deep device expertise putting customer viewing experiences and smart home services at the core of CPE Evolution
Fulfillment / Distribution
Our secure, agile, cloud-enabled platforms enable innovation at speed and scale
Service Centers
We manage highly sophisticated video services 24/7
Operations
Our digital delivery factory framework industrializes video product and platform delivery to reduce cost

We Help You Do Amazing Things With Video

Watch how we help you grow. Profitably.

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Watch the Video

Learn how to chart the course to video business success

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Get the scoop on our measurable business results

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Our Team: Behind The Accenture Digital Video Vision

Yes, we know video technology, combined with consulting and strategy too. But it’s our people that deliver on the promise of Accenture Digital Video. Two thousand professionals strong. Located around the world driving video transformation for some of the world’s leading brands. Meet a few of them.

Sef Tuma

Sef Tuma

Managing Director, Accenture Digital Video

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Gino Galassi

Gino Galassi

Accenture Video Solution product lead, Accenture Digital Video

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Laura Chittick

Laura Chittick

Product Lead, Video Marketing, Analytics and Monetization Services, Accenture Digital Video

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John Maguire

John Maguire

Managing Director, Accenture StormTest & CPE Evolution lead, Accenture Digital Video

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Mike Chapman

Mike Chapman

Strategy Consulting, North America, Accenture Digital Video

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Bikash Mishra

Bikash Mishra

Management Consulting Lead, North America, Accenture Digital Video

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Youssef (Sef) Tuma leads Accenture Digital Video. He has more than 16 years of experience in managing and delivering large innovative technology programs and associated business strategies, and has been on the forefront of a number of transformational initiatives. Recently, he was Accenture’s engagement executive and architect for Warner Bros' Digital End to End solution, which won a Technical Emmy, and led a large-scale project that helped a global content organization define and execute to its vision for becoming a high-performance media company. Sef also had a leading role in the technical delivery of the award-winning YouView connected TV platform in the UK, overseeing the initiative’s successful launch in 2012. Sef graduated from Carnegie Mellon University with a BS in electrical and computer engineering. Listen as Sef describes the key factors disrupting the digital video ecosystem (https://www.youtube.com/watch?v=0l_8BIVDzqg).
Bringing TV to Life VII: Charting the Course to Success

Laura Chittick is the Product Lead for Video Marketing, Analytics and Monetization services with Accenture Digital Video. She has led strategy, planning and delivery for a number of transformational digital programs for major broadcasters, telcos and content companies, including the launch of new digital TV products and content services. In her current role, Laura works with clients globally to help drive profitability of video products. She has developed the product strategy and delivery methodology behind Accenture’s supporting software and consulting services, overseeing multiple projects which have driven audience engagement, incremental revenue and operational efficiencies through effective insights from the new consumer data available. Laura holds a master’s in electrical and electronic engineering from Bristol University.

John leads Accenture Digital Video’s consumer device innovation and quality of experience optimization activities. He works with global companies to position the home as a strategic hub for future business models while driving efficiencies in supporting legacy platforms. John has almost 20 years of experience in digital TV, working with clients globally on diverse projects including the launch of multi-room digital TV, cloud transformation of service delivery including network-PVR, and test automation powered continuous integration and delivery of video platform software. John has also guided the establishment of Accenture StormTest as the market leading video test automation platform. John is an electronic engineer and holds a master’s degree in technology management from the Smurfit Graduate School of Business at University College Dublin.

Gino is a senior digital video industry and technology expert who has led 10-plus digital video startups designed to help the world’s largest operators design their video technology and service architectures to capitalize on the exponentially growing IP video market opportunity. He is part of the Accenture Products and Platforms leadership team, overseeing Accenture Video Solution’s (AVS) product strategy, architecture and engineering. During the past five years, he has designed the Accenture Digital Video agile methodology around DevOps and micro services and helped position AVS as a market-leading software that today delivers video services to tens of millions of users in multiple countries worldwide. Read Gino’s insights on DevOps Transformation. (http://www.telcotransformation.com/author.asp?section_id=401&doc_id=725822)

Mike works with clients on both U.S. coasts, as well as internationally. Mike focuses on corporate and growth strategy, product development and operational strategy at the intersection of business and technology. His client experiences include global Media & Entertainment conglomerates, Television Programmers & Broadcasters, Cable TV Providers / MSOs, Film Studios & Exhibitors, Digital Services / OTT start-ups, Consumer Electronics and Hi-Tech OEMs, Telecommunications & Wireless Providers, U.S. Consumer Electronics Retailers, and National Sports Leagues. Mike was the lead strategist on Cross-channel advertising attribution: New insights into Multiplatform TV – a study commission by ABC. Mike holds an MBA majoring in Finance and Strategy and a MS-Management & Information Systems from the Weatherhead School of Management, Case Western Reserve University.

Bikash is a leader in the Accenture Digital Video group. He has over a decade of experience advising Fortune 500 companies and emerging startups in navigating disruption and organizing for growth and success in the new digital media and entertainment ecosystem. Examples include driving video platform consolidation and subscriber growth strategy for a mid-market Pay TV provider, developing competitive strategies for streaming set top box companies and Pay TV providers, and identifying new operating models for traditional entertainment companies in the wake of digital disruption. Bikash is an active thought leader, driving Accenture’s “Pulse of Media” since its inception and co-authoring other digital video points of view, most recently “Bringing TV to Life VI”. Bikash holds an MBA degree from the Kellogg School of Management at Northwestern University, and a BS in Electrical Engineering from the University of Texas, Austin.

Our Global Footprint

Local relevance. Global delivery.
We uniquely combine the strength of our local market knowledge and industry expertise to help you leverage Accenture Digital Video’s global resources – empowering your business innovation and success – at the speed of digital. Our experts have deep knowledge of the specific business and competitive dynamics of your local market. We have more than 2000 consultants based in offices located in nearly 40 cities across 22 countries around the world – working as teams and exchanging ideas on the latest innovation in the digital video ecosystem.

They draw on the wealth of expertise available across Accenture’s Digital, Operations, Technology and Strategy businesses. And help you unlock the power of Accenture’s state-of-the-art testing centers and video operations centers – delivering dynamic and profitable outcomes on the most complex and challenging projects, reliably, timely and cost-effectively.

Click on any location on the map to learn more about our Centers and Local Consultancies.

U.S. local consultancies

Location IconU.S. local
consultancies

  • Philadelphia, PA
  • New York, NY
  • Reston VA
  • Seattle, WA
  • Burbank, CA
  • Bristol, CT
  • Atlanta, GA
  • Denver, CO
  • Las Angeles, CA
  • Dallas, TX
Canada local consultancies

Location IconCanada local
consultancies

  • Edmonton, Canada
  • Montreal, Canada
  • Vancouver, Canada
  • Toronto, Canada
Europe local consultancies

Location IconEurope local
consultancies

  • Brussels, Amsterdam
  • Dublin, Ireland
  • Cork, Ireland
  • London, UK
  • Madrid, Spain
  • Milano, Italy
  • Munich, Germany
  • Paris, France
  • Rome, Italy
  • Wroclaw, Poland
  • Zagreb, Croatia
Middle East local consultancies

Location IconMiddle East local
consultancies

  • Dubai
  • Abu Dhabi, United Arab Emirates
Latin America local consultancies

Location IconLatin America local
consultancies

  • Sao Paulo, Brazil
  • Rio, Brazil
  • Mexico City, Mexico
  • Buenos Aires, Argentina
South Africa local consultancies

Location IconSouth Africa local
consultancies

  • Johannesburg
Asia PAC Local Consultancies

Location IconAsia PAC Local
Consultancies

  • Sidney, Australia
  • Melbourne, Australia
  • Manila, Philippines
  • Hong Kong, Greater China
  • Kuala Lumpur, Malaysia
  • Mumbai, India
  • Bangalore, India
  • Tokyo, Japan
Rome Center

Location IconRome
Center

Our Video Operation Centers deliver real time 24x7 service monitoring and proactive maintenance powered by state of the art digital video Quality of Experience monitoring as an industrialized managed service.

Key features
  • Real-time service centric monitoring and trend analysis
  • Proactive prevention and detection of service disruptions
  • Quicker incident and problem resolution times
  • Powered by Accenture StormTest Warning Center

Professional Services Team

Manila Center

Location IconManila
Center

Our Video Operation Centers deliver real time 24x7 service monitoring and proactive maintenance powered by state of the art digital video QoE monitoring as an industrialized managed service.

  • Real-time service centric monitoring and trend analysis
  • Proactive prevention and detection of service disruptions
  • Quicker incident and problem resolution times
  • Powered by Accenture StormTest Warning Center
Cork Center

Location IconCork
Center

  • CPE Delivery Center
  • 60 Professionals
Dublin Center

Location IconDublin
Center

Accenture StormTest Product Development

Hyderabad Center

Location IconHyderabad
Center

  • Product Engineering
  • Professional Services
  • Deployment
  • 250 professionals
  • Professional Services Team
Wroclaw Center

Location IconWroclaw
Center

  • CPE Delivery Center
  • 70 professionals
Latvia Center

Location IconLatvia
Center

  • Front end delivery
  • 150 Professionals

Case Studies

Accenture Digital Video: Helping our clients re-imagine their video business.

In The Media

We’re behind some of the biggest trends in video today. Read the buzz about how our work is reshaping the industry.

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(IBC Show Daily) Learn more

Contacts

Molly McDonagh

Molly McDonagh
Phone: +44 (0)7825 023 622
Email: molly.mcDonagh@accenture.com
Location: London, United Kingdom

Doug Free

Doug Free
Phone: +1 (650) 868 3252
Email: doug.free@accenture.com
Location: Silicon Valley, California

Join The Conversation On Twitter

Meet Us In Person

Accenture Digital Video is a part of the fabric of the digital video ecosystem. Stay up-to-date on upcoming events where our subject matter experts and industry leaders are leading innovative and provocative discussions on the next generation of video.

LINES OF BUSINESSES

We help you do amazing things with your video business – partnering to solve key challenges and take advantage of opportunities. And on the list of things to get right, three come to the top:

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Deploy digital video businesses fast and scale them rapidly, in line with market demand.

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Enable success by influencing the key performance indicators of a digital video business and driving data-driven operational transformation.

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Optimize the profitability of your traditional video business while enabling growth in new areas of digital video.

We combine the strength of our Consulting and industry-leading Platforms across our various lines of businesses to deliver end-to-end services that drive measurable business results for our clients.

Video Platform
Deployment
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Video Transformation
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Video Platform Operations
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Video Marketing & Monetization Services
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CPE Evolution
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Video Platform Operations

Flawless video. A must to compete. But more difficult than ever in this complex landscape. We make sure your video operations are bulletproof. Seamless. Consistent. Backed by one of the industry’s most expansive footprints, we offer 24/7 management and monitoring. And deliver unparalleled viewer experience.

Video Marketing & Monetization Services

We help you get more. More from marketing investments. And more revenue from content. Helping you identify and market the best profiles. And deliver new levels of engagement. The result: Precise targeting. Higher subscriptions. More satisfied viewers. Fewer service calls.

CPE Evolution

Video has been liberated from its traditional fixed-in-time, fixed-in-place consumption patterns. Accelerating this paradigm shift is the equally dramatic evolution in the role and capabilities of CPE. We help video companies to seamlessly evolve their CPE platforms to support new business and operating models.

Video Platform Deployment

We design and build the next generation video experience. Evolving TV over IP services using our Accenture Video Solution and Digital Delivery Factory. From developing the business case to delivering on it, we help you build on platforms of agility and innovation.

Video Transformation

From digital strategy and planning to rights and production. We manage the technology, people and processes to bridge the divide between traditional and digital approaches. And help you adapt and scale to the digital future.

Next Generation Video Platforms

Companies placing big bets on digital video need to drive continuous innovation—doing that requires open, scalable platforms that launch quickly, enable business agility, and operate services cost effectively.

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Accenture Video Solution

Modularity. Scalability. Agility. All are critical for evolving at the speed of customer demand. And it’s what the Accenture Video Solution (AVS) platform delivers—through all the capabilities you need for your complete digital video journey. Allowing you to deliver new video services from sales to content packaging and everything in between.

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Accenture StormTest

In an increasingly agile world moving at web-speed, video organizations need to reliably validate a continuous pipeline of new software features in order to ensure a quality of experience that exceeds expectations. Accenture StormTest uses cutting-edge automation technologies to continuously and actively test new service releases across platforms and devices, in development and deployment. The insights it provides enables organizations to accelerate service innovation, optimize development processes and ultimately improve the quality of the viewer experience.

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Accenture Video Analytics

Understanding what viewers want—and pivoting rapidly to meet their needs—requires a platform that captures insights across multiple areas of engagement. It’s what Accenture Video Analytics AVA does. Helping companies continually refine digital content and business services—digital advertising, marketing and operations—to meet the challenge of the digital age.

How We Do It

We supercharge your digital video business. Helping you build sophisticated digital video products. And launching business and operating models to make those products successful. With approaches based on best practices in the industry. We meld them together with agile development and delivery solutions to accelerate business success. Allowing you to re-imagine your digital video business.

We Deliver Through:

Digital Delivery
Factories For
“Always On”
Innovation

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Data Insights That Produce Measureable
Impact

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Platform Architecture
That Delivers
Agile
Innovation
At Scale

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Digital Video Focus
With Our Centers For
Product
And R&D
Innovation

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Agile Development And Delivery

Bringing a great digital video product to market is your aim. At Accenture Digital Video we relish such a challenge. We understand that bringing a successful product to market involves a clarity of purpose. One that forges people, capabilities, tooling, with deep expertize to deliver on your aims. We have captured our experience, from working on the most demanding and transformational digital video products into our Digital Delivery Factory Framework.

A New Operating Dynamic

Video platforms cross functional boundaries.
Integrate multiple technologies, and can involve multiple vendors.

Pressure On Speed-To-
Market

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Multiple Channels, Products, Devices

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Unpredictable Scale Of
Usage

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High Visibility Of Products

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Pressure On Costs

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Complexity Brings Risks

Large-scale, waterfall-based approaches are too slow for digital video delivery. And they carry too much risk. A shift to an agile-driven, continuous evolution of services and features is a must to minimize delivery risk, while accelerating delivery.

Parallelprojects

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Mixed Methodologies

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Interdependencies,Scaling
Issues

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Constrained Timeframes

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Predictability AndTransparency

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Our Digital Delivery Factory Framework Industrializes Video Platform Delivery.

And taps into a global experience of running large, agile system integration teams. Central to the framework: the application of agile methodologies, architecture-driven principles, DevOps tooling, and scientific rigor for controllable results. Uniquely combining the strength of our local market knowledge and industry expertise to help you leverage Accenture Digital Video’s global resources.

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Take a project from a standing-start to a working development and tools infrastructure in days

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Increase agility by using our pioneering methods for continuous delivery

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Use automation to increase productivity and predictability

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Leverage proven processes and expertise to reduce errors and downtime

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Boost quality and efficiency

Data Driven

At Accenture Digital Video everything we do is underpinned by data and driven by insights that have measurable business impact. From establishing a complete view of service performance to addressable advertising, actionable data is essential.

Our analytic experts adopt a business issue, outcome-based approach. Where we call on a wealth of expertize of working with video and webscale businesses to integrate the elements required to drive and sustain data-driven change.

To foster a data driven culture, you need the right technology, and business practices. We take time to understand your business and ensure your operating models, platforms and people are working towards a common goal – business success.

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Our teams give you access to unique industry expertise across technology and business domains.

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Expertise that we transfer as part of our engagement, supporting you as you acquire the skills and capabilities that your organization need to be data centric.

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With Accenture Digital Video we accelerate analytic delivery from months to days.

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Combining agile practices with the best Big Data technologies.

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Moving organizations from silos to a collaborative approach, involving technology and business teams and perspectives to work rapidly and iteratively.

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With everyone working toward clear business outcomes including,
improving content offers, recommendations, advertising and Quality of Experience.

Open, Agile Platforms

When it comes to agile, we live by what we preach. Continuously reshaping what we offer to feature the best and brightest approaches when it comes to platform architecture. Our work spans the globe. And allows us to take the best ideas and feed them back into the solutions we craft.

It’s innovation and agility you can see in our Accenture Video Solution, Accenture Video Analytics and Accenture StormTest platforms.

Designed to help our clients innovate quickly and growing their business. At scale. The Cloud makes service development and delivery using our platforms more elastic, agile and affordable.

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Cost-effective Performance With Scalability And Elasticity Mechanisms On Public And Private Clouds

DevOps enablement with enhanced micro-services for rapid service evolution

Interfaces that support a growing ecosystem of partners for enhanced innovation

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Data at the core to drive business KPIs, including user engagement

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From launching a new video service to migrating to new models for service delivery, our platforms are the foundation for agile innovation and feature:

Innovation

Commitment To Innovation:
Centers For R&d And Product Development

Innovation drives digital video. That’s why we walk the walk—making significant investments in our platforms, capabilities, infrastructure and people. Keeping our clients at the forefront of innovation. Poised for success in an ever-changing business landscape.

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Global Scale

When you partner with Accenture Digital Video, you gain unrivalled access to the innovation that underpins our platforms and deployments.

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Dedicated Software Engineers

Our experienced digital video software engineers are highly skilled in IPTV, OTTV, Middleware, STB and front-end applications.

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Digital Video Experts

We have more than 2000 digital video software engineers and professionals, who benefit from heavy investments in ongoing skills training.

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MODERN DELIVERY METHODS E.G. DevOps

When you partner with Accenture Digital Video, you gain unrivalled access to the innovation that underpins our platforms and deployments.

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Depth And Breadth

Our team brings deep and broad digital video expertise from strategy and consulting to technology, digital and operations.

The digital acceleration center in Rome is where we bring our vision for digital video to life: from thinking to doing.

Clients gain first-hand experience working with accenture digital video people and technology. And interact with leaders in strategy, consulting, technology, digital and operations.

Industrialization Of Video Platform Deployments

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Cost Effective, Proactive 24x7 Video Operations

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Insight- Driven Video Marketing & Monetization

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Reorganizing For Video Transformation

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Unlocking The Value Of Cpe Through Cpe Evolution

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A global network of specialized delivery, testing and operations centers

Fast action and scalability. It’s what separates winners from losers in video. And what you get from our global network of delivery, testing and operations centers. Working closely with our teams on the ground, they unleash the industry’s best methodologies. Helping you gain the deepest insights. Speeding you to your most ambitious goals.

Delivery & Testing:

We maintain a global network of Delivery and Testing Centers with dedicated Digital Video skills and knowledge. These centers combine our Agile frameworks, proven tools, and industrialized services to deliver with pace, precision and predictability. Our centers enable us to cost-effectively deliver solutions, supporting the optimal blend of onsite, nearshore and offshore delivery.

Operations:

We turn service operations into a predictable activity with clear costs and outcomes, even as digital video products become more sophisticated, thanks to an industrialized operations model.

We currently serve multiple companies around the globe with video operations centers based in Manila and Rome, and we are managing mission critical operations for large sports events and video on demand services.

Our global network of specialist centers combines the best skills from across the world to help power your digital video business.

Globe

Rome

R&D, Engineering, Delivery and Operations HQ

Cork

CPE Delivery Center

Dublin

Accenture StormTest Product Development

Hyderabad, Bangalore

Delivery

Riga

Delivery and User Interface Development

Manila

Video Operations Center

New York, Rome, Silicon Valley, Singapore, Sydney

Acceleration Centers, with workshop facilities and proof of concept development

Wroclaw, Poland

CPE Delivery Center