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HEALTH & PUBLIC SERVICE


DHS AUSTRALIA

Transforming service delivery in the digital age

WELCOME

Welcome to our website for the Department of Human Services. Here you’ll find a selection of resources to support you as you transform service delivery—including our latest insights on data & analytics, emerging technologies, design thinking and managing transformation to achieve better social outcomes for citizens.

To help get to know us better, we’ve also included profiles of key team members.

Please don't hesitate to contact me if you'd like any further information.

Best regards,

Louise May
Managing Director, Accenture Government & Health
Account Lead – Human Services Australia
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WHAT PEOPLE WANT: SOCIAL SERVICES CITIZEN SURVEY

We asked citizens across five countries—Australia, the UK, Singapore, France and Germany—for their opinions on digital services and what they want from Human Services agencies.

HUMAN-CENTERED DESIGN

DATA & ANALYTICS

EMERGING TECHNOLOGIES

MANAGING TRANSFORMATION

JOIN US IN THE GARDEN

You have your way. I have my way. As for the right way, the correct way, and the only way, it does not exist.

– Fredrich Nietzsche

The Garden is Accenture’s home for the Accenture Government and Health Innovation and Advisory Network. The Garden is:

  • Seeding open and inclusive discovery and innovation with ecosystem participants.

  • Growing a new social movement—innovation that matters and makes a difference to people’s lives.

  • Nurturing different ways of doing things—design thinking, co-creation, co-innovation, rapid prototyping and agility.

To find out more, join us on Slack or contact us on HPS.ANZ@accenture.com

CONTACTS

Louise May

Managing Director,
Accenture Government & Health
Account Lead – Human Services Australia
Mail to Louise May. This opens a new window.

Brian Lee-Archer

Managing Director,
Accenture Government & Health
Mail to Brian Lee-Archer. This opens a new window.