I am passionate about solving business problems and creating new opportunities through technology and different ways of doing things such as design thinking, co-creation, co-innovation, rapid prototyping and agility.
I lead The Garden, home of our Government and Health Innovation and Advisory Network, which is dedicated to shaping and nurturing the new ideas and innovation that will make a positive impact on people’s lives. This includes advising clients how to incorporate user-centered design thinking into their business strategies to improve outcomes and to adopt emerging technologies to build government services that meet citizens’, businesses’ and employees’ needs today and into the future.
The opportunity to see the tangible social improvements that our work with clients delivers is one of the most rewarding aspects of my role. That, and working with our exceptionally talented people and clients, are constant sources of inspiration and learning.
Outside work, I’m equally inspired by travelling with my family and seeing the wonders of the world through the eyes of my two spirited young daughters!
As Client Success Lead for The Garden, I work with our Client Teams to help understand wicked problems being faced across Government and Health and to help connect them with capability from both within Accenture and across the Innovation and Advisory Network.
Before joining Accenture, I worked with start ups, scale ups and corporate innovation teams to bring new ideas to market and build innovation capacity. I've been involved across the Australia/New Zealand start up ecosystem for many years, setting up co-working spaces, mentoring Founders and volunteering at hackathons and other innovation events.
In my spare time I enjoy playing with technology and design thinking with my kids. It's great getting their fresh perspective on how technology might be applied to solve everyday challenges.
I’m passionate about the innovation process. I really love diving into and exploring a problem deeply, using creative methods to find an elegant solution, and getting constant feedback from end users. My role in the Garden as an Innovation Catalyst is to make engaging with innovation at Accenture as frictionless as possible.
I joined Accenture as a graduate in early 2016, and I have since worked across three large government organisations and five projects. Here I gained a wide range of experiences from user experience research to technical delivery.
Outside of work I am an active member of the innovation ecosystem in Canberra. I frequently engage with the Canberra Innovation Network including their event calendar and workshops, and am a mentor and coach for the annual entrepreneurship programme ‘Innovation ACT’.
I’m excited to be joining the Garden, where I can combine my experiences and connections both inside Accenture and out to deliver better client outcomes.
Craig is a digital veteran with 25 years’ experience leading end-to-end digital strategy and delivery projects, with innovation a continuous theme throughout his career.
Prior to joining Accenture in early 2017 to help lead the Canberra Digital practice, Craig has had a varied career including six years in the Australian Public Service leading whole-of-government online initiatives, over ten years as a serial entrepreneur and angel investor, founding and leading digital start-ups, and over five years building resource start-ups up to ASX listing, alongside consulting and training governments around the world on digital engagement and delivery.
IPassionate about digital’s potential to transform communities and companies for the better, Craig applies his expertise in marketing and engagement, social media, service design, innovation and digital technologies to help organisations realise their digital potential.
I believe that at the centre of everything I do there is an inherent intent to help. To help people & organisations to overcome challenges and achieve more than what they could previously.
I do so by placing humans at the centre of what I do as they are an essential part of success. Also, by using empathy as a tool to understand what is currently happening to fuel imagination and collaboration to create a better version of the existing reality.
These principles have been manifesting through my 10+ years of experience in the design field by delivering Human-centred design solutions across the private and public sectors. Currently, I lead FJORD’s work in the Government & Health sector for Australia out of our Canberra studio.
My role at The Garden enables me to combine my design experience with lean methodologies and co-creation to foster an environment that is focused on nurturing rapid innovation that drives positive impact to our communities.
My passion is to work with our Federal Government clients to thrive in the new environment that’s generating big challenges but major opportunities too. That means helping them to reimagine personalized digital services for citizens, empowering employees with new technologies such as robotics, AI and machine learning and enabling agencies to become more efficient and manage risks. To do that I can draw on my experience from across multiple system transformation projects and engaging with senior stakeholders to design the future strategy for Federal Government.
Even with over 10 years of consulting experience, I still find that every day presents a new challenge – there’s always a new, complex problem to solve in a market and technology landscape that’s evolving so rapidly. But working in a sector in which you can see the impact that your work is having on the wider community is a constant source of inspiration. And I’m constantly learning from the people I work with, both in our business and at clients.
Outside work, I’ve got a major interest in cinema and movie making. I’m lucky enough to have a brother in the business, and even luckier to have been executive producer for his debut film.
