UPM reset its strategy to focus on sustainability and innovation. However, aging, fragmented end-user technology made it difficult for employees to collaborate and share information. UPM partnered with Accenture and its affiliate, Avanade, to create and implement a Microsoft-based unified platform that brought a new way of working to UPM. The Workspace program—completed on time, under budget and with minimal disruption—is allowing UPM employees to collaborate and communicate more effectively and efficiently, and is helping UPM make its strategic vision a reality.
Based in Helsinki, Finland, UPM is a global leader in the new forest industry. With recyclable products made of renewable raw materials, UPM has three primary business groups: energy and pulp; paper; and engineered materials. The company employs approximately 24,000 people, has production plants in 16 countries and maintains a sales network spanning more than 40 countries. UPM’s 2011 sales were an estimated US$13.2 billion.