Optus spends more than $3 billion each year engaging hundreds of vendors on negotiated contracts. However, the telco did not have a central repository for contracts.
This led to:
As a result, the procurement function was mired in administrative, tactical tasks, rather than value-added activities that could position them as a strategic partner to the business.
As a result of working with Accenture, Optus now has a streamlined contract management process that enables it to:
Chief procurement officer at Optus