Accenture helped develop a new Qantas Golf Club website on Qantas Loyalty's recently deployed Liferay portal management platform. We collaborated with the Qantas Loyalty business to interpret the solution requirements, translate them into working software using an Agile approach, and build the necessary integrations between the new product and existing loyalty systems.
With Accenture's help, Qantas Loyalty was able to launch the new Qantas Golf Club in time for the conclusion of the Australian PGA Championship. The website was launched to 2.1 million frequent flyer customers, resulting in approximately 900 concurrent users browsing the site at its peak. More than 12,000 members joined the Qantas Golf Club within the first 24 hours.
Accenture delivered the project with a superior level of quality for the Qantas Loyalty internal support team.
The key to successful project delivery was the use of Agile. Moreover, the Agile practices and DevOps frameworks for build, test and deployment automation have been adopted and incorporated into the Qantas Loyalty business, helping to replace manual processes and enable future delivery to continue in an efficient way.
Qantas Loyalty was extremely satisfied with the results.