A new employee experience
As Accenture leads in the new and becomes a digital enterprise, employees likewise need to be empowered and enabled to become “digital workers.” It’s a goal of putting a completely new next generation of employee experience into the hands of Accenture people through new capabilities.
Empowering employees digitally is about increasing productivity, but also about fostering innovation, collaboration and creativity. To make all of this happen for a hyper-scaled workforce of more than 400,000 employees, Accenture’s internal IT organization is developing, enhancing and deploying an array of capabilities to Accenture people globally.
From one-size to flexible
Accenture’s digital worker strategy is to move away from the traditional PC-centric way of working to more mobile ways of working with mobile apps, using cloud-based capabilities and providing people access to some of the newest technology as it becomes available.
Additionally, instead of a one-size-fits-all approach, Accenture’s IT organization is deploying capabilities that focus on user need, experience and engagement, and capabilities that are integrated and seamless, allowing users to do their best work wherever they are and on whatever device. The strategy also builds on Accenture’s significant investments in social, mobile, pervasive video, broadcasting and secure network.
To put this strategy into action, several teams are involved with the digital worker initiative. Efforts are an ongoing journey, with teams adopting new capabilities and evolving existing investments. The various initiatives are shown below.
