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CLIENT CASE STUDY


A collaboration between Coles and Accenture focused on bringing new and innovative solutions to Australia

Hiku is a collaboration between Coles and Accenture focused on bringing new and innovative solutions to Australia.

Team

A collaboration between Coles and Accenture focused on bringing new and innovative solutions to Australia. We are motivated to develop and trial new concepts with customers to improve shopping experiences, be it online, in-store or at home. Just like a start-up, when we think we have a good idea we reach out to customers and technology partners to fast track our vision and integrate the solution into Coles' customer ecosystem.

Customer Driven Approach

Rapid Development

The team is focused on getting something working into customers' hands quickly, to get rapid feedback for incorporation into further design and functionality decisions. Empowered to work with a start-up mindset, the team iterates the solution quickly to meet the customers' needs.

Learning and Evolving

…And Customers Are Saying

"hiku is a fantastic way to do my shopping list and I love how you can then put it into a Coles Online
order."

"Simple and easy to scan, even
the kids use hiku."

"I was able to remember items
which I certainly would have missed otherwise."

What our customers are saying

Nhung Mason