Part of Accenture Consulting
We design physical experiences that support digital channels and omnichannel journeys.
We work with clients looking to evolve the role/purpose of their stores/ branches/ employees to create differentiating experiences and optimize their physical networks.
We create physical experiences with purpose, experiences that activate brand promises, motivate teams, increase customer satisfaction, reduce cost to serve and increase revenue.
We design across a mix of innovative retail formats and have partnered with the world’s leading banks, telcos and retailers in 57 countries over our 29-year history.
We believe that the most successful businesses of the future will deliver data-driven experiences with human touch.
Accenture's video shares the latest and greatest collaborations from our Customer Experience and Retail Design Agency - Allen International. See more.View Transcript
Our capabilities provide an inspiring extension to Accenture’s Distribution Transformation/CX proposition. Clients can engage Allen directly or as part of a broader Accenture team. We also offer a range of low investment entry point projects.
We partner with Accenture/Javelin to develop innovative physical network strategies.
We design stores and branches that engage customers, motivate teams and bring brands to life.
We design efficient, collaborative agile workspaces that bring brands to life and improve productivity.
Brand DNA defines the soul of your brand and informs the customer experience.
We provide training programs for frontline staff that focuses on how behaviors can deliver the client’s Brand DNA.
We partner with clients to give employees the skills to drive brand change and improve customer satisfaction.