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CAPABILITY


The Secret to Enhanced Customer Experiences? Intelligent Supply Chains and Agile Operations

THE BURNING PLATFORM

The supply chain is evolving at exponential pace. While this promises new channels of growth, most companies aren’t equipped or simply haven’t realized the immense cost-saving potential of an intelligent system.

Held back by inefficient legacy technology and siloed processes, many of today’s supply chains and operations aren’t set up to manage the complexities of modern markets and shifting customer expectations. What’s more, supply chain and operations executives lack the strategic visibility to deliver hyper-personalized experiences that customers increasingly demand.

With US$14 trillion estimated in cost disruption across the value chain over the next decade, organizations can’t afford to miss an opportunity to achieve agility and drive enterprise-wide growth. So, what will it take to decode the new?

Chief Supply Chain Officers will need to radically transform their operating model and processes. That means seizing the right mix of leading-edge technologies to build intelligent and customer-centric supply chain and operations.

WHY IT MATTERS

Many of today’s supply chains and operations are too inflexible to give individual customers the hyper-personalized experience they want. Businesses struggle to compete with emerging players better equipped to handle digital disruption. In fact, only 50 percent of supply chain executives say that “decision-making speed” and “flexibility to respond” are key sources to thriving in modern markets.

Research shows that companies that understand digital transformation earn 26 percent more profit than others. Their supply chains are smarter, more connected, innovative and agile than traditional ones.

That is value companies can’t afford to lose.

HOW WE DO IT

Intelligent supply chains provide rich, personalized customer experiences that adapt to a business’s needs in real-time. The question is: How do you get there?

We partner with organizations to digitally reinvent their supply chain, optimize workflow and streamline operations. The result? Greater visibility, more platform integration and continuous innovation.


We help Chief Supply Chain Officers to:


Identify Inefficiencies


Pinpoint areas where legacy technology is hindering growth within the supply chain, such as: partially digitized processes, limited visibility, poor response time, conflicting priorities and impersonal delivery.


Implement New Technologies
and Tech-Driven Platforms

Develop intelligent supply chain and operations that are fast, flexible and fit for the future by leveraging digital technologies such as AI, blockchain, 3D printing, cognitive computing and machine learning.


Reinvent Industries


Invest in new technologies and tech-driven platforms to seize growth opportunities, optimize innovation cycle-time and improve responsiveness.

THE WAY FORWARD

Today's Chief Supply Chain Officers have an opportunity to build smart, connected and innovative supply chain and operations, elevating the customer experience to one that is both hyper-personalized and profitable.


Partner with us to transform your supply chain and drive competitive agility in the age of disruption.

DOWNLOAD VIDEO TRANSCRIPT [PDF]

OUR SUPPLY
CHAIN LEADERSHIP

Don Schulman
Function Managing Director,
Supply Chain and Operations

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Kris Timmermans
Senior Managing Director, Accenture Strategy,
Supply Chain, Operations and Sustainability

Eric Schaeffer
Senior Managing Director, Products,
Industry X.0 and Supply Chain & Operations

Erik Olson
Managing Director, Resources,
Supply Chain & Operations

Maddie Walker
Managing Director, Communications,
Media & Technology, Supply Chain & Operations

John Walko
Managing Director, Health & Public Service,
Supply Chain & Operations

Chris Johnston
Managing Director,
Financial Services, Finance and Risk

Frode Huse Gjemdem
Managing Director, Digital,
Supply Chain & Operations

Keith Hausmann
Managing Director,
Accenture Operations, Procurement

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