Post and parcel organisations face challenging times with increasing competitive pressures and the need to manage costs aggressively.
Help is at hand. Opportunities are opening up from the growth in parcels generated by rising volumes of online retail and eCommerce. Market liberalisation is extending new possibilities for diversification. Careful strategy selection can help leverage the potential value of their existing retail, logistics and delivery assets. And digital technologies are the game changer that can position post and parcel organisations for revenue growth.
To manage the challenges and capitalise on new opportunities, postal organisations need to: