Health Organisations face unprecedented challenges—steadily rising costs, budget pressures, and growing public expectations for more convenient, affordable but high—quality care. These challenges precipitate the need for healthcare transformation that includes more efficient and sustainable business practices—that better support the delivery of improved healthcare.
Accenture's Health Enterprise Operations enables organisations to reposition their businesses through top line revenue and growth strategies. These strategies minimize risk, and enable:
Strategic cost reduction initiatives that improve operational effectiveness across the enterprise.
Innovative care delivery and payment models that maximise the value delivered to individuals and populations.
Accenture Enterprise Operations takes an assertive point of view based on strong situational analysis skills to address key issues. We drive a focus on quality and maintain a commitment to innovation. We also support your organisation’s desire to integrate and optimise People, Process and Technology performance. This leads to reduced costs, increased business insight, more efficient technology and leading practices that optimise operating efficiency.
Our dedicated Enterprise Operations professionals specialise in Back Office and Payment and Reimbursement services. They combine real-world experience, business and clinical insights and innovative technologies to deliver flexible strategies and solutions for organisations of varying sizes.
Financial Integrity and Accounting
Elimination of revenue leakage from operations
Lowest possible cost of operations
Adhering to payer contract requirements
Effective collection of patient liabilities
Identification and Management of underpayments and denials
General Accounting and Reporting
Financial Planning and Analytics
Streamlined site-of-service check-in process, with minimal time required of patient prior to service
Financial counseling for uninsured / underinsured
Service delivered in the appropriate setting
Flexible and fair community care policies and
Optimal integration between physicians, hospital(s) and payers
Standardised processes and procedures
Timely charge capture and coding
Technology-enabled workflow management
CDM processes to ensure elements in place for services provided
Accurate and timely payer authorisations
Supply Chain Transformation
Sustainability and Energy Management
New Facility Planning
Technology & Cloud Strategy
IT Operating Model