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Accenture Credit Services: Auto finance services

Dramatically improving end-to-end auto lending process, from origination through disbursement


The Automotive Finance Industry is close to a $1 trillion US industry and has been growing at over $50B annually since 2010 recession lows. However, there are still multiple challenges surrounding vehicle lending for US lenders, and Accenture understands them. 

Loan growth and competition are putting pressure on operations, credit underwriting standards, loan pricing, compliance and risk management.

Why Accenture

With an enhanced focus on key business outcomes, Accenture will help you to dramatically improve your end-to-end Auto Lending Process, from Origination through Disbursement.

Accenture has years of proven experience in the industry, delivering exceptional results to top lenders in North America. A few of our key successes include:

Risk Analytics

  • Helped national auto lender embark on a customer centric journey that harnessed analytics as a competitive advantage to effectively acquire, underwrite, and price vehicle loans.

  • Developed 6 statistical models as well as an implementation road map to increase the client’s automated processing capability by up to 90% and funding rates by up to 50%.

Data Warehouse Redesign

  • Assisted a large financial institution that serves as a captive finance company for a large geography of the U.S. to complete an Information Management and Data Architecture Blueprint and Delivery Roadmap.

  • The initiative identified key business user pain points, high level requirements, and a costing and sequencing strategy to ensure that all pain points would be resolved and compliance regulations regarding data storage and lending were met.

Mobile Lending

  • Lead the Business Architecture, Process Engineering, Dealer Integration, and User Experience work with a top North American Bank who is developing a mobile application through which a customer can shop for a car, compare rates, apply for a loan and close a loan rapidly via their mobile device.

Innovative Lending Maturity Curve

Accenture Credit Services helps auto finance lenders transition from an operator, focused on straight through processing and regulatory compliance, to a state of the art innovator, leveraging digital technology and analytical capabilities to fuel growth.

Specific Services

Top automotive lenders have turned to Accenture to help them innovate and transform their lending processes and systems. Accenture’s services and solutions are helping top lenders transform their underwriting and fulfillment strategies, refresh their legacy systems, increase automated processing, infuse data analytics into their overall operations to drive credit risk and pricing, and expand their digital presence in the market.

  • Target Operating Model Design

  • Risk Analytics and Modeling

  • New Market Capability Assessment

  • Operations Readiness: Change Management, Training, Procedures

  • Process Assessment and Reengineering

  • Risk and Control Assessment

Our technology services include:

  • Business and Technical Architecture

  • Workflow Design, Analysis, and Install

  • Packaged Software Development and Maintenance

  • Digital Application Analysis, Design, and Implementation

  • Data Warehouse Design and Implementation

  • Test Strategy and Execution