Today border management agencies face the challenges of enhancing the customer experience while safeguarding visitors and citizens, enforcing laws and promoting trade and commerce. Globalization and increasing border traffic have put pressure on border agencies to improve efficiency and speed. Increased security demands also need to strike a balance between protecting a nation’s borders and preserving an individual’s privacy.
To realize transformation in border management organizations need to:
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Identify travelers and cargo accurately and consistently
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Adopt a customer-centric view
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Link information across the enterprise
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Provide customized information
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Develop a virtual border
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Become an intelligence-driven enterprise
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Adopt an enterprise governance model
Read the latest information on our Automated Border Clearance project at Amsterdam’s Schipol airport.
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