Mobile technology isn’t new. Policing has been using mobile technology for years; more visible examples include the police radio, devices for issuing traffic tickets, fingerprint identification devices, automated number plate recognition technology and terminals to query national databases. So, a level of effort and interest from policing is evident, and benefits have already been seen.
Most police officers use smartphones in their personal lives and have come to expect the same level of mobility and access to information when at work. Indeed it is hardly surprising that officers are now regularly using their own smart phones to help them do their job.