To diversify beyond their core services, postal and parcel organizations are increasingly connecting with other business partners in an entirely new digital ecosystem, reshaping the postal and parcel market.
The Accenture Technology Vision 2015 outlines five key trends that postal agencies need to embrace to successfully achieve their postal transformation:
The Internet of Me
Read Accenture Technology Vision for Postal Organizations: Five trends shaping the future
Digital industry platforms can help postal organizations provide a larger scope of value added services, integrating other businesses and public service partners ‘data.
Postal and parcel organizations own a vast amount of rich data and the advances in data science, and a new level of software intelligence, can radically transform the way postal and parcel organizations work – enabling faster and more informed decision-making.