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The Digitisation of Human Resources

Learn how HR departments are embracing digitisation and five key trends in the adoption of Software as a Service (SaaS) based applications for human capital management (HCM).

Overview

Human Resources (HR) departments have typically managed people while remaining separate from other parts of an organisation. This is rapidly changing thanks to advances in digital technology, specifically Software as a Service (SaaS) based applications for human capital management (HCM).

Accenture has identified 5 key trends in the adoption of digital HCM solutions based on insights gained through projects around the world and as an alliance partner of leading vendors including Workday, SuccessFactors and Oracle.

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"HR departments are seizing ownership of IT systems to achieve business outcomes and drive organisational change."

KEY CONSIDERATIONS

Key considerations for implementing Software as a Service (SaaS) based applications for human capital management (HCM):

Consider your business model

  • Constant review of functions & processes to get value SaaS expenditure

  • Governance structures to review impact of policy and process changes

Don’t underestimate complexities

  • Effort required to build and maintain complex integrations

  • Identification, design and build of custom reports not delivered as standard SaaS reports

Implementation is different

  • Be open minded to move at pace

  • Design & Build is iterative and flexible, Testing is adaptive and ongoing

  • Changes can be quick and made after implementation

Increase user adoption

  • Consider change management approach, doesn’t have to be costly

  • Drip-feed functionality into an unprepared environment to reduce impact, such as full self-service

Next Steps

Accenture’s Andrew Woolf, Global Human Capital Lead - Financial Services, and Oracle’s Andrew Lafontaine, Senior Director, HCM Transformation, discuss how organisations are transitioning to digital HCM.

Contact

Andrew Woolf

Andrew Woolf
Global Human Capital Lead - Financial Services

Accenture Email Envelope Kelly Green

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