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*Salesforce Functional Senior Analyst*

Melbourne Job No. r00242630 Full-time - Hybrid

Job Description

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent and innovation led company with 738,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients succeed and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.

About the Salesforce Business Group 

Accenture's Salesforce Business Group is the part of Accenture Technology devoted to selling, delivering, and supporting Salesforce technology-based projects across Australia & New Zealand. Part of our global practice, our local and international ability is recognised unanimously as number 1 by Industry Analysts in their annual ratings on Salesforce consulting partners. We think we're unique among our peers with our ability to understand Salesforce, its ecosystem and the career goals of those working in the Ohana. We also bring our collective Accenture capability to our Salesforce work. We work with our industry, consulting, strategy, service design and digital consultants to transform our clients.  

Beyond doing the most exciting and most significant projects with the best team, we are at the foundation an Ohana (meaning family). We believe we offer individuals a supportive home to grow your career no matter what your level of experience, speciality, gender, family situation, heritage, or life goals. And if you're working from the kitchen bench or have an upset child in the background, we want to let you know that we get it. You'll feel our team's difference from the moment you speak with us. We're proud of the culture that shines through. 


What’s on offer

  • A leadership team whose Managing Directors have a collective 50 years of experience in Salesforce delivery. 

  • Over 300 of your Salesforce specialist peers, including 7 Certified Technical Architects, will aid your career growth whilst working with some of Australia's biggest brands on complex and ground breaking projects.

  • Access to unlimited Salesforce certification vouchers across the entire Salesforce product catalogue

  • Attend formal and informal training, such as our Khumbu sessions, Ohana Meetings, My trailhead courses or our Delivery Lead, Technical Architect and Solution Architect certifications.

  • A merit-based structured career program - Take on responsibilities in one of our communities of practice and build a career that could last your entire professional life.

  • Use in-house tools like our project management, estimators, security, code quality and DevOps tools.

  • Support for work from home, from overseas or transfer to other countries (Depending on client needs, circumstances and your own performance)

The role

You will have the opportunity to work on a variety of exciting projects, contributing to the success of our business and technology transformation initiatives. As a valued team member, you will be expected to perform independently and become a subject matter expert. Your active participation and contribution in team discussions will be highly valued, as you collaborate with colleagues to provide innovative solutions to work-related problems. Join our team and make a significant impact on our organization's growth and success!

 What you'll do daily

  • Identify project scope and define requirements.

  • Create functional and/or technical specifications.

  • Develop and support proof of concepts, estimates, and conceptual designs.

  • Coordinate the implementation of solutions.

  • Support change efforts.

  • Participate in client facing workshops, using a variety of in person and digital tools, including design thinking and other structured workshop methods.

  • Participate in transitions of the application or functional components to the testers.

  • Work alongside more senior resources fixing functional defects and performance problems discovered in testing.

  • Participate in practice building activities such as presenting at brown bag sessions (we call them Khumbu’s), or on Ohana and Practice Calls, become a Certification Champion or assist on of our Product Centric or Domain Centric communities of practice.

What we need from you

  • Innovate – work in a team environment to come up with creative, robust and quality solutions to customer problems.

  • Communicate with a wide range of people through email, showcases, presentations, meetings and workshops. 

  • A passion for client success and a collaborative spirit.

  • Advanced proficiency in Requirements Analysis

  • A minimum of 1 years of experience in relevant related skills

  • Commercial acumen, both with understanding the client's business goals and Accenture's obligations.

  • A passion for Salesforce, its ecosystem, technology and ethos.

  • Ethical behaviour, on every level, with an equal commitment to equality and diversity.

  • Relevant experience (see below) and relevant Salesforce certifications or Trailhead badges.

  • Mandatory requirement for Visa Sponsorship - Bachelor's Degree in a related field

Optional Skills

  • Advanced proficiency in Business Model Strategy

  • Advanced proficiency in Business Process Analysis Tools

  • Advanced proficiency in Requirements Analysis

Accenture Benefits

To view our Progressive Employee Benefits covering Health, Wellbeing, Progressive Leave Options, Sustainability click on the link below.

Progressive Employee Benefits – Australia

Equal Employment Opportunity Statement for Australia:

At Accenture, we recognise that our people are multi-dimensional, and we create a work environment where all people feel like they can bring their authentic selves to work, every day.  

Our unwavering commitment to inclusion and diversity unleashes innovation and creates a culture where everyone feels they have equal opportunity. Our range of progressive policies support flexibility in ‘where’, ‘when’ and ‘how’ our people work to ensure that Accenture is an organisation where you can strive for more, achieve great things and maintain the balance and wellbeing you need.  

We encourage applications from all people, and we are committed to removing barriers to the recruitment process and employee lifecycle. All employment decisions shall be made without regard to age, disability status, ethnicity, gender, gender identity or expression, religion or sexual orientation and we do not tolerate discrimination. If you require adjustments to the recruitment process or have a preferred communication method, please email exectalent@accenture.com and cite the relevant Job Number or contact us on +61 2 9005 5000.  

To ensure our workplace is inclusive and diverse we are setting bold goals and taking comprehensive action. To achieve these goals, we collect information that allows us to track the effectiveness of our Inclusion and Diversity programs. Learn how Accenture protects your personal data and know your rights in relation to your personal data. Read more about our Privacy Statement.  

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