Job Description

You'll be a great fit if you are:

  • Natural at engaging people at a deep level – whether observing or interviewing customers; working with fellow team members; presenting to clients

  • A visual and verbal storyteller, sharing insights about people and behaviour in a way that generates empathy, emotion, and engagement from the client and project team

  • Comfortable with ambiguity in a fluid organisation

  • Ready to collaborate on products and services that change the way our clients do business – creating impact at scale

  • Passionate about creating experiences that fuse physical and digital through research, analytics, design and delivery

Job Description

Accenture Song is seeking an experienced Product Designer to lead product design activities across a range of innovative projects, with organisations from a variety of industries – achieving visionary, relevant and impactful outcomes.

In this role you will define the core product vision, strategies, and digital interface design. You have a strong appreciation for service and interaction design, technology, have the ability to elegantly adapt design across touchpoints, and work across the entire end-to-end experience.


  • Lead all product design activities and responsible for deliverables throughout the project – planning, shaping, driving, designing and collaborating with clients, stakeholders and the wider project team.

  • Identify user needs; generate concepts and ideas; validate potential solutions; uncover relevant and actionable customer insights; and create engaging product experiences that illustrates how people might interact with it.

  • Envision, design and prototype how digital experiences and interactions translate across multiple touchpoints – from conceptual to detailed design fidelity.

  • Use a variety of data sources and types (qualitative and quantitative) to inform the design and improvement of digital products and experiences.

  • Scope, plan and conduct concept and user testing sessions – uncovering insights that shape and guide design decisions.

  • Define, establish and maintain design systems that support and guide product teams in the evolution and scaling of a digital product across its entire lifecycle.

  • Effectively communicate and guide design concept presentations – explaining, discussing and justifying design decisions.

  • Work with brand, business and technical stakeholders to scope requirements, use mixed methods and approaches; to bring integrated value to our clients.

  • Establish, manage, and build client relationships.

  • Actively participate in new business development efforts by providing expert information in pitch efforts and client meetings.

  • Assess performance and provide career guidance for those in your project and line management team.

  • Lead and give feedback in interviews for prospective candidates.

  • Be a Fjord ambassador, building culture, attending and planning studio and community events, workshops, and conferences. 


Minimum Experience

  • 7+ years experience designing digital products for a range of users, business problems and touchpoints

  • 7+ years experience applying best practice UI/UX principles and accessibility standards across a range of digital touch points (i.e. mobile, desktop, etc)

  • 3+ years experience defining, creating, and managing Design Systems, including supporting implementation with clients.

  • High fluent in translating stakeholder goals, user research, and complex user flows into elegant designs

  • High dexterity in speed and quality with tools such as Figma, Sketch, Invision, Miro,  Mural and Adobe CS

  • A portfolio that demonstrates your experience and strengths in UX and visual design.

  • Passion for staying ahead of design best practices, development and trends in web, mobile and app design

Preferred Experience

  • Bachelor's degree or equivalent experience in related field

  • Knowledge and experience with applying user-centered design processes

  • Understanding of areas of specialization within the wider design landscape, including but not limited to: Design Research; Visual Design; Interaction Design; Service Design; and Content Design

  • Ability to learn new software quickly; experience with Microsoft Office, Adobe Creative Suite, Sketch, InVision, Axure, Confluence, or JIRA is a plus. 

  • Experience working in cross-functional product development squads

Given the nature of work in our Canberra office Australian citizenship is required.



At Accenture, our philosophy is anchored in recognising that our people are multi-dimensional. We take an intersectional human approach to create a work environment where all people feel like they can bring their authentic selves to work, every day.

We believe that equality drives innovation. Our commitment to accelerating equality starts at the top with our board and CEO and extends across every part of the company. This comes to life when our people own the equality agenda, making it part of their jobs – every decision, every day – and feel free to speak up and to act.

We do not tolerate discrimination because of differences, such as age, ability, ethnicity, gender, gender identity or expression, religion, or sexual orientation. We want a workplace that is inclusive and diverse to that end we are setting bold goals and taking comprehensive action. To achieve these goals, we collect information that allows us to track the effectiveness of our Inclusion and Diversity programs.

COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

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