Job Description

We Are:

Accenture Interactive—a new breed of agency that’s all about the Experience. For us, customer experience is not an add-on; it’s foundational to who we are and how we empower our clients. As the world’s largest, most disruptive agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences that make people’s lives better, more productive, and more meaningful. We do this in three ways: by transforming organizations through standout products and services; by building and delivering award-winning campaigns so brands can engage and communicate creatively with customers at scale; and by using our top-notch skills to pilot, integrate, scale, and run the platforms that underpin the world’s greatest experiences. Visit us here to learn more about what makes us the Experience Agency.

The digital economy has caused a massive increase in the amount and importance of digital content. Digital content and the customer experiences it fuels are, together, a vital expression of a brand’s voice and purpose.  We help leading brands create and deliver the right content for the right customer at the right time for immersive, relevant experiences. We offer an end-to-end approach to the content lifecycle and cut through the complexity for improved speed to market and relevance, at scale.  Our unique tools and services organize, store and optimize content, including taxonomy, rights and asset management, analytics and quality assurance.

Job Description:

Do clients rely on your impressive ability to define and implement innovative, web-based solutions that transform their ability to acquire and engage customers? Or perhaps you’ve become the go-to thought leader for eCommerce and web content management systems? If driving the business and functional requirements of large-scale projects fits squarely within your digital wheelhouse, Accenture may be the perfect place to build your career.

The work:

  • Participate in the analysis, design, and implementation of relevant WCM platforms such as Adobe AEM (Sites and Assets), Sitecore, Acquia/Drupal, and Episerver
  • Apply specific functional knowledge of WCM and ecommerce applications to help guide the design and implementation of the solution
  • Manage and conduct requirements gathering, stakeholder interviews and initial client discover work
  • Identify opportunities and show forward thinking approach in defining AEM components, templates, use cases, and opportunities for efficiencies
  • Prepare detailed requirement specifications, functional specifications, use case and work-flow diagrams and manage the requirements throughout the project lifecycle
  • Provide oversight and hands on within Adobe AEM (Sites, Assets) setup, taxonomy and configurations through SDLC
  • Supports client across SDLC in production and review of functional design, site demos, and hands-on training within AEM (content authoring, site assembly, DAM setup, AEM workflows, etc.)
  • Lead testing efforts in conjunction with the Project or QA Manager, including the design and execution of test scripts and scenarios
  • Serve as the bridge between PM, QA, development and client teams
  • Prepare training materials (content authoring guides, etc.) appropriate for target audiences and develop solution and conduct training sessions
  • Assist with gap analysis, business process redesign, roadmap planning and developing proof-of-concepts
  • Identify and raise project issues and risks over course of SDLC
  • Support the development of strong client relationships by building trust, rapport and strong working relationships with key sponsors, stakeholders, and team members
  • Showcase deliverables and demos across client teams
  • Travel required

    Here’s what you need:

    • 3+ years of experience gathering and documenting requirements
    • 2+ years of full lifecycle implementation experience using various SDLC methodologies
    • 1+ year of implementing web content management and/or eCommerce applications
    • Bachelor's degree or equivalent (minimum 12 years) work experience

    Bonus points if:

    • Experience working with relevant Adobe Marketing Cloud solutions such as Adobe AEM Forms, Magento, Target, Analytics, AEP, Campaign or other best of breed products.
    • Experience eliciting high-level business requirements and creating detailed functional specs as well as other documentation like requirement traceability matrixes, work-flow diagrams and use-cases
    • Ability to lead team and client meetings and to clearly articulate the solution being developed with all the stakeholders along with ability to walk stakeholders through AEM authoring, site assembly, DAM setup, etc.
    • Experience working with agile methodology
    • Experience in working with both backend (AEM) and front-end UI development teams in parallel as well as with creative design teams
    • Experience in a consulting environment with demonstrated track record of continuing responsibilities, creativity and innovation

    Salary range: 100k-130k

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    Qualifications

    About Accenture

    Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 569,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com

    At Accenture, our philosophy is anchored in recognising that our people are multi-dimensional. We take an intersectional human approach to create a work environment where all people feel like they can bring their authentic selves to work, every day.

    We believe that equality drives innovation. Our commitment to accelerating equality starts at the top with our board and CEO and extends across every part of the company. This comes to life when our people own the equality agenda, making it part of their jobs – every decision, every day – and feel free to speak up and to act.

    We do not tolerate discrimination because of differences, such as age, ability, ethnicity, gender, gender identity or expression, religion, or sexual orientation. We want a workplace that is inclusive and diverse to that end we are setting bold goals and taking comprehensive action. To achieve these goals, we collect information that allows us to track the effectiveness of our Inclusion and Diversity programs.

    Learn how Accenture protects your personal data and know your rights in relation to your personal data. Read more about our Privacy Statement.

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      Locations

      Melbourne,Sydney

      At Accenture, our philosophy is anchored in recognising that our people are multi-dimensional. We take an intersectional human approach to create a work environment where all people feel like they can bring their authentic selves to work, every day.

      We believe that equality drives innovation. Our commitment to accelerating equality starts at the top with our board and CEO and extends across every part of the company. This comes to life when our people own the equality agenda, making it part of their jobs – every decision, every day – and feel free to speak up and to act.

      We do not tolerate discrimination because of differences, such as age, ability, ethnicity, gender, gender identity or expression, religion, or sexual orientation. We want a workplace that is inclusive and diverse to that end we are setting bold goals and taking comprehensive action. To achieve these goals, we collect information that allows us to track the effectiveness of our Inclusion and Diversity programs.

      COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

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