Job Description

As Salesforce's #1 global partner, the Accenture Salesforce Business Group (SFBG) is the trusted leader in designing, implementing and driving transformational experiences using Salesforce solutions. We are a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 540,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.  Visit for further information. 

Role description

We are currently seeking a Salesforce Technical Lead who will be responsible for the seamless execution of the development plan, by providing optimal solutions, delivering high-quality code, and guiding a team of developers.  The Technical Lead is expected to possess expert-level knowledge of CRM platforms, business functions, and essentials of systems integration.

Key Responsibilities

  • Understand business / functional needs of the project and correlating it on individual task levels
    • Confirm implementation plans are feasible respecting the Salesforce environments limitations.
    • Provide solution and technical design.
    • Determine all impacted use cases/impact assessment
    • Framing workarounds for any identified blockers, challenges, or risks
    • Ideating optimal solutions for complex requirements
    • Sharing impact analysis results with stakeholders
    • Evaluating the feasibility of using any library assets/components (either already sold or not)
  • Support Delivery team to develop high-quality scalable code by – 
    • following Salesforce standards/best practices
    • Leverage recommended frameworks (ex. Test framework or Trigger framework) and come up with the most optimal design patterns/architecture
    • Architect/engineer and/or audit the codebase
    • Troubleshoot or debug issues encountered by functional peers or devs/senior devs
    • Identify/develop reusable code components and suggest the same to Practice panel
    • Mentor, assist, and review peer devs/senior devs and promote the best engineering practices Document,

review and deliver CDDDs. Ensure DevOps processes is followed across the team.

  • Facilitate proactive communication with project/product teams i.e.
    • work with team members and stakeholders to manage software projects/high level estimates for project proposals and participate through the inception stage to release.
    • Ensure the team is in sync with project/product/sprint movements.

  • Facilitate learning & development for self and the team by
    • Actively contribute to technical presentations, knowledge sharing, training initiatives, building POCs, regular salesforce release discussions, and help in skill development of peers.
    • Exhibit good interpersonal skills by being a team player, staying approachable and collaborative.
  • Required Experience and Qualifications
    • Relevant experience in Software Development (Minimum 7 years)
    • Relevant experience with Salesforce (6 years)
    • Optional Minimum 1.5 years as SFDC architect
    • Required Good in communication and interpersonal skills
    • Required Certified Salesforce Platform Developer I 
    • Optional Certified Salesforce Platform Developer II
  • Knowledge of Salesforce Vlocity and or DevOps, CI/CD tools is preferred

Accenture is committed to creating a diverse and inclusive workplace.  All suitably qualified applicants will receive equal and fair consideration for employment.

At Accenture, our vision is to create a supportive culture that balances the flexibility needs of the business and our people, enabling us to maximise overall performance.

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100 Allocation Order Capture

At Accenture, our philosophy is anchored in recognising that our people are multi-dimensional. We take an intersectional human approach to create a work environment where all people feel like they can bring their authentic selves to work, every day.

We believe that equality drives innovation. Our commitment to accelerating equality starts at the top with our board and CEO and extends across every part of the company. This comes to life when our people own the equality agenda, making it part of their jobs – every decision, every day – and feel free to speak up and to act.

We do not tolerate discrimination because of differences, such as age, ability, ethnicity, gender, gender identity or expression, religion, or sexual orientation. We want a workplace that is inclusive and diverse to that end we are setting bold goals and taking comprehensive action. To achieve these goals, we collect information that allows us to track the effectiveness of our Inclusion and Diversity programs.

COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

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