Skip to main content Skip to footer

ServiceNow Tester

Custom Software Engineering Senior Analyst | Early Career | Full time
Job No. 13124349 | Multiple Locations
Register for Job alerts
Apply for this job

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Find out more about us at accenture.com

Role Overview:
Accenture ServiceNow Business Group is seeking a skilled ServiceNow Tester to executing tests to validate functionality, including regression testing to ensure new changes or enhancements do not negatively impact existing functionality.

You'll have a critical role as our technical backbone, with a strong background in ServiceNow testing, problem-solving skills, and the ability to drive forward implementations in ServiceNow. Strategic thinker who designs scalable frameworks and transitions legacy systems to ServiceNow, aligning IT with business goals.

Responsibilities include:

  • Developing detailed test plans and test cases based on business requirements, functional and detailed design documents.

  • Executing tests to validate functionality, including regression testing to ensure new changes or enhancements do not negatively impact existing functionality.

  • Creating and maintaining comprehensive test documentation, including test plans, test cases and test results.

  • Identifying, documenting and reporting defects found during testing.

  • Managing defects through Test Management Tool (Azure DevOps) and proactively drive defects and blockers to resolution.

  • Conducting tool analysis, making recommendations and selections.

  • Utilising efficient and effective processes and standards to continuously improve quality.

  • Participating in Code Reviews and Quality Gate definitions

  • Coordinating and collaborating with client teams for completion of integration and user acceptance testing.

  • Identify and analyze suitable opportunities for test automation

  • Design and implement automation frameworks and approaches

  • Skills:

    • Test execution, test planning, defect management

    • Test execution on ServiceNow

#LI_GM

NA

Canberra

Melbourne

Equal Employment Opportunity Statement for Australia

At Accenture, we recognise that our people are multi-dimensional, and we create a work environment where all people feel like they can bring their authentic selves to work, every day.

Our unwavering commitment to inclusion and diversity unleashes innovation and creates a culture where everyone feels they have equal opportunity. Our range of progressive policies support flexibility in ‘where’, ‘when’ and ‘how’ our people work to ensure that Accenture is an organisation where you can strive for more, achieve great things and maintain the balance and wellbeing you need.

We encourage applications from all people, and we are committed to removing barriers to the recruitment process and employee lifecycle. All employment decisions shall be made without regard to age, disability status, ethnicity, gender, gender identity or expression, religion or sexual orientation and we do not tolerate discrimination. If you require adjustments to the recruitment process or have a preferred communication method, please email exectalent@accenture.com and  cite the relevant Job Number, or contact us on +61 2 9005 5000.

To ensure our workplace is inclusive and diverse we are setting bold goals and taking comprehensive action. To achieve these goals, we collect information that allows us to track the effectiveness of our Inclusion and Diversity programs. Learn how Accenture protects your personal data and know your rights in relation to your personal data. Read more about our Privacy Statement.

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.

At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.

Join Accenture to work at the heart of change. Visit us at www.accenture.com.

Discover where this job fits at Accenture

Software engineering careers: Imagine it, build it, scale it

Create software that will power change and empower people.

Learn more

Technology careers: Be the catalyst

Get hands-on with the technologies that our clients need to reinvent, work in new ways and change the world for the better.

Learn more