Job Description

Job Summary: 

 

The People Partner is an employee focused role who works closely with Accenture employees to support and develop their careers. This role provides ongoing high touch and high value support to a group of employees through meaningful face to face and virtual conversations.

 

The People Partner are culture champions of change who will help drive ANZ’s key mindsets and behaviors.  This includes key programs to increase our people’s engagement.  People Partners have an advisory role in the areas of career opportunity development and coaching and cover discussions on staffing, training opportunities, skill building and/or performance areas.  S/he has ongoing forward-looking coaching conversations as a regular part of our employee’s staffing and development experience to ensure our people are growing.  They help employees navigate the Accenture organization, and provide advice about broader performance and career goals. The People Partner proactively identifies opportunities for automation or process reimagination to ensure they have capacity to focus on people.  They collaborate ongoing with the broader HR team including the HR BP (who owns and drives the business relationships and strategies) to help to facilitate the change.

 

Key Objectives:

  • Individual coaching & guidance:  Work with Career Counselors and Supervisors to support individuals’ and ensure they have ongoing meaningful conversations about their skill and career development (staffing assignments, meeting performance goals, ensuring rotation of skills as necessary).  People Partners do this by understanding an individual’s strengths, capabilities and passions/interests. 
  • Individual engagement initiatives/programs: Maintain awareness of employee satisfaction programs to improve moral and driving company inclusion and diversity programs with the HR BP.  Engagement programs should have a direct impact on retention results.
  • Leveraging information to provide insights to employees (ideally utilizing digital people dashboards when available). The digital people dashboard will facilitate meaningful conversations with all people data/ attributes in one view.
  • Represent and/or support individual people in the scheduling process by understanding their needs, preferences, skills, etc. while balancing business priorities and metrics.
  • Balance short term chargeability with best fit roles for the individual
  • Proactively communicate availability of people/skills and drive to schedule available resources
  • Work with Leadership and HRBP to ensure an optimal On/Off Shore dynamic of Accenture available talent, Local Labor Market and off shore skills
  • Coaching to ensure resume matches the individual’s skills and ensures they are reflected in our systems.
  • Ensure accurate scheduling data in scheduling systems, working with HR Shared services as needed.
  • Review key metrics results and seek to eliminate barriers to effective staffing.
  • Ongoing communications with career counsellors in support of people practices and programs
  • Communicators of performance achievement timelines and oversight of the process as needed by business.
  • Closely guide individuals who are currently in the redeployment process and engage with recruitment to ensure employee has visibility to relevant open roles.
  • Advise on complex policy related questions.              
  • Present at orientation to new joiners.
  • Handle non- complex conduct issues and act as a liaison with employee relations for complex ER matters and investigations.
  • Liaison with offshore analytics to ensure optimization of all HR reporting.


Qualifications

Key Metrics: 

  • Employee engagement
  • Optimized people metrics (leave management, ethics and compliance trainings, time reports, etc.)
  • Overdue demand; filled demand
  • Chargeability (productivity)

Key Relationships: 

  • Employees centered relationships
  • Career Counselors are Stakeholders
  • Supervisors
  • HR Business Partners, Supply and Demand Leads and Recruiters
  • HR Shared Services

Reports to:   HR Business Partner

Role Level: Open to CL8/CL9/CL10

 

Requirements for Role Success:

  • Minimum 3 years’ experience exhibiting strong leadership DNA including:
    • Driving innovative results
    • Collaborating & Co-creating across ecosystem
    • Personalizing in a human way
    • Advocating an inspiring team
    • Being agile and adaptive around people centered priorities
  • Strong passion to care for people and make a difference in their lives and their engagement with Accenture.
  • Visibility; strong profile and established networks across the business
  • Enjoys coaching and helping people be themselves and make a difference
  • Confident to have courageous conversations in conduct matters to shape our culture.

Core Competencies – Professional Qualities

  • Effective oral and written communication skills
  • Problem solving/research
  • Customer service/customer relationship management
  • Quality assurance/thoroughness
  • Creativity/innovation
  • Strong influence, negotiation and selling skills
  • Comfortable working virtually
  • Collaborative, able to work across organizational entities and to build and maintain strong networks
  • Cross-cultural flexibility

About Accenture

 

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 506,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.

 

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

 

Sara Francis is the Recruiter managing this role. As the team experience high volumes of applications, we appreciate your patience to allow for a fair and timely process.

All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected applicable law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

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