Job Profile Summary
The Client Account Senior Manager is Responsible for building trusted strategic partner relationships within an account by understanding client needs, shaping solutions, and bringing expertise and thought leadership to solve critical business issues. This role contributes to profitable sales growth, expanding Accenture's footprint, ensuring profitable delivery and influencing the client's strategy to help drive high performance and continuous innovation.
Level of responsibility will vary by market and circumstances. Client account senior managers could either be a member of a CAL team on a large account OR lead an opportunistic account with oversight by CG Lead and/or portfolio leads at MU or Market levels.
Bring together the right team •Bring the right people from the Accenture Businesses to architect innovative solutions at the client that are tailored to their business needs
Bring together the right team •Bring the right people from the growth platforms and operating groups to architect innovative solutions at the client that are tailored to their business needs
Drive profitable sales growth •Drive financial performance for the account (e.g., sales, revenue and profitability) and run account operations (e.g., EACs, billing, collections, etc.) •Develop a robust, long-term pipeline of opportunities to ensure the sustainability of Accenture’s business at the client over time
Shape solutions for our clients •Create opportunities by making the connection between the client’s strategic priorities and the Accenture offerings, solutions, and people to address these priorities •Manage client satisfaction and ensure service delivery expectations are met, in line with client expectations •Lead account planning across the account team
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Our more than 500,000 people in more than 120 countries, combine unmatched experience and specialized skills across more than 40 industries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.