Job Description

Job Description

Account Management Analyst

Accenture currently has an opportunity for a Account Management Analyst in their Sydney - Barangaroo office. The right candidate will be instrumental in aiding the roll out of a unique digital marketing advertising solution to the Australia and New Zealand market, and an integral part of growing our business.

We are partnering with our client to help businesses build brand awareness, increase product sales, and much more. Our client’s ad solutions leverage our company’s innovations and insights to find, attract, and engage intended audiences as they use our clients’ cutting-edge social media platform.

Responsibilities:

  • Uplift revenue by providing consultative advice to small and medium-sized businesses (SMBs) to help them grow their businesses across multiple channels - chat, email and phone
  • Manage and develop strategic relationships
  • Gain an understanding of our partners’ business goals and turn data into compelling stories and actionable insights to help them succeed
  • Work collaboratively with the wider sales team to develop, maintain, and grow relationships
  • Manage a portfolio of SMB clients with responsibility for growing revenue
  • Demonstrate the value of our SMB advertising solutions
  • Provide pre and post-sales support for all self-service products
  • Take responsibility for helping SMB clients drive results via their marketing campaigns through consultation, education, and support
  • Provide vital product insights and feedback from our customers to engineering.


Qualifications

Qualifications and Experience:

  • At least six months of experience in a sales role

  • Flexible and quick learner, able to adapt to continuously evolving digital advertising campaigns to help clients grow their business on the advertising platform

  • Focus on delighting SMB clients by driving the right advertising product adoption for the right client

  • Knowledge of digital marketing, advertising and performance advertising is a strong advantage.

  • Professional customer service skills: solutions mindset, helping nature, passion for the customer and customer experience

  • Sales aptitude; exhibiting ability to empathize with customer and meet targets

  • Ooze consultative selling and customer empathy all the time

  • Resolve customer issues in a timely manner, pro-actively communicate to clients on progress and pro-actively identify areas where clients can improve how they use our solutions

  • Demonstrate speed, agility, critical-thinking, and problem-solving skills, ability to ramp up quickly

  • Self-driven with attention to detail and follow-through

  • Ability to multi-task and work under pressure

  • Excellent communication skills: verbal, written, listening skills

  • Work rights in Australia

  • Fluency in English

Salary Range as AUD$65000 – AUD$85000.

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. 459,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.

Disclaimer

Please also note that Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity.

All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected applicable law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

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