Job Description

Your career within our Local Technology Services (LTS)

Workstation Support – Level 11

Are you a technician passionate about resolving problems?

Join us to help organisations achieve high performance

As a professional within our Local Technology Services team, you will be part of a highly efficient support group whose responsibility it is to resolve customers’ technical issues and to help minimise the impact on their business. You will develop a career learning and using leading edge tools to figure out ways to resolve customer incidents and provide the critical solutions that improve their performance and deliver better outcomes for their consumers.



Qualifications

Accenture LTS:

Our Local Technology Services team give technical on-site support to customers. Organisations trust in our team to help with the smooth running of their business by identifying, prioritising and resolving their technical issues. By using leading-edge tools, you will be part of a team of “fixers” who participate in both local and global projects. The scope of projects, exposure to customers and innovative technologies will provide an ideal platform to develop your IT career.

  • Use your skills as a Workstation Support technician to help transform how Accenture can deliver high performance
  • Demonstrate your excellent customer service skills supporting a diverse range of groups
  • Develop your technical skills by working with industry standard software such as Microsoft Windows 10, MacOS, iOS and Android operating systems using platforms such as Microsoft Office 365, Intune, Sharepoint and Onedrive
  • Build skills supporting collaborative systems including Cisco Video Conferencing, Microsoft Surface Hubs, Video Walls and Digital Signage as well as other AV systems.
  • Develop your communication skills by working closely with senior Accenture Leadership and key customer groups within the organisation
  • Work collaboratively with a small team of technicians
  • Develop your training skills via personalised consultations and in open classroom face to face as well as virtual environments
  • Contribute to the knowledge capital of Local Technology Services
  • Build the social media presence of Local Technology Services and produce collaboration TouchCast videos
  • Challenge the status quo by bringing your energy and drive

About Accenture

At Accenture, we can help you build the career you dream of. Our success relies on ensuring our people enjoy the inspiring challenges, exceptional experience and flexibility they need to succeed at every stage of their career.

As a leading professional services company with more than 450,000 people working across 120 countries, your career can take many exciting paths spanning digital, strategy, consulting, technology and operations.

As part of a global diverse workforce you will help organisations across every industry imaginable improve the way they work. Join us and let challenging, interesting and enjoyable work become part of daily life.

All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected applicable law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Life at Accenture

Work where you're inspired to explore your passions and where your talents are nurtured and cultivated. Innovate with leading-edge technologies on some of the coolest projects you can imagine.

Work Environment

Be your best every day in a work environment that helps drive innovation in everything you do.


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Training and Development

Take time away to learn and learn all the time in our regional learning hubs, connected classrooms, online courses and learning boards.


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With over 450,000 employees in more than 120 countries, Accenture solves our clients' toughest challenges by providing a broad range of services and solutions in strategy, consulting, digital, technology and operations.

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