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Digital Workplace Specialist

Job Location: Melbourne

Regional Description: Australia

Job Number: 00690701


- Job description

Your career with Accenture Technology


Desktop Manager


Are you passionate about delivering digital workplace solutions to deliver the best user experience and improve the business outcomes?  Then join a team that’s at the tip spear of driving change.


Do you want to make a difference to the way that you and your colleagues, family and friends live and work? If this is you, then we would love to speak to you. By working closely with our clients, your mission will be to use new and innovative technology to dramatically increase the employee experience and engagement using workplace technologies. We truly believe that employee experience is just as important as customer experience and we want your help.


Accenture Technology


Within Accenture Technology you will make solutions real and deliver business outcomes. We help clients become more successful by helping them improve their capabilities and effectiveness. We are constantly innovating and generating new ideas with the goal of helping clients identify the technologies and operations they need to differentiate and win in the marketplace. 


Job Summary


As the Digital Workplace User Experience Specialist, your main responsibility is to shape and deliver solutions that provides the best user experience within a digital workplace using the latest technologies such as Cloud Services, Analytics, Automation and Artificial Intelligence (AI) to drive productivity to the business and maintain a high level of employee engagement and user experience.


Key Activities/Responsibilities

  • Construct and deliver solutions to help our clients deliver the best user experience in a digital workplace leveraging Cloud Services, Analytics, Automation and AI.
  • Assess and identify key areas for improving user experience within a complex workplace technology environment.
  • Manage and work with highly motivated and dynamic teams to deliver solutions in highly complex and challenging environments.
  • Develop and maintain strong relationships with the account teams and client stakeholders.
  • Identify customer needs and understand business goals to envisage the high-level solution.
  • Present solutions and ideas through storytelling and captivating approaches.


  • 4+ years’ experience in leading digital workplace related projects.
  • Implemented 2+ projects focused on increasing user experience using Cloud Services or Analytics or Automation or AI.

Preferred Skills

  • Have a deep understanding of key workplace technologies such as Windows 7 and 10, SCCM, AD, VDI, Cloud based desktops, Application Delivery and O365.
  • Strong problem-solving and team management skills.
  • Strong customer-service focus.
  • Good communication (written and oral) and interpersonal skills.
  • Able to work in geographically dispersed virtual multi-team environment to achieve the best outcomes
  • Able to build and maintain professional relationships with other teams and clients

About Accenture


At Accenture, we can help you build the career you dream of. Our success relies on ensuring our people enjoy the inspiring challenges, exceptional experience and flexibility they need to succeed at every stage of their career.


As a leading professional services company with more than 459,000 people working across 120 countries, your career can take many exciting paths spanning digital, strategy, consulting, technology and operations.


As part of a global diverse workforce you will help organisations across every industry imaginable improve the way they work. Join us and let challenging, interesting and enjoyable work become part of daily life.


Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

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