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SRM Specialist

Job Location: Sydney

Regional Description: Australia

Job Number: 00650643

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- Job description

The Company:

 

Accenture is one of the world’s leading providers of sourcing and procurement services, we help our clients architect, build and operate high performance procurement organizations through our global and flexible solutions. At Accenture we partner with forward-thinking business leaders of the world’s most dynamic companies, to transform procurement and drive sustainable changes to their cost structures.

 

As one of the leading procurement Business Process Services specialists, Accenture excels at helping companies build the foundation for long-term growth. We are committed to delivering exceptional service through our exceptional people, and as an employee you’d enjoy a fulfilling career in an innovative environment where challenging and interesting work is part of daily life.

 

Join Accenture and help transform leading organizations and communities around the world.  The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance.  Choose Accenture, and make delivering innovative work part of your extraordinary career.

 

Accenture people build careers in four different areas of our business: Consulting, Technology, Business Process Services and internal Corporate Functions.  Each area offers a unique career experience and a compelling mix of work and training opportunities, work environment and structure for career progression.

 

Business Process Services professionals work on projects across a range of business processes, business applications and information technology.  They may provide technology services, such as application management, infrastructure management and systems integration, or they may deliver business process services, including finance and accounting, procurement and human resources. Depending on the role, Business Process Services professionals may be based at a client’s office or in one of Accenture’s 50 delivery centers around the world. 

 

The Position:

 

The Supplier Relationship Specialist (is a dynamic role responsible for helping lead pieces of our Procurement SRM offering to our internal and/or commercial Procurement Business Process Outsourcing (BPO) clients.  Within the role, there are 3 primary groupings of responsibilities corresponding to the different “jobs” the Specialist may be asked to perform:

  • Supplier Manager (SM)

  • Client Program Lead (CPL)

  • SRM Consultant (SRMC)

Job Responsibilities:  

 

The Supplier Manager position is unique to the internal Accenture client and has responsibilities for managing 1 or more strategic supplier relationships.  These suppliers are typically core to Accenture Operations commercial offerings (e.g. HR BPO, Supply Chain BPO, Procurement BPO, etc.) or our corporate functions (HR, Contingent Labor, etc.). In this role you will be responsible for:

  • Managing the supplier relationship across in-scope SRM services including Performance Management, Risk and contractual compliance, Buying Support and Financial Management

  • Client and supplier stakeholder management

  • Scorecard design and development

  • Supplier continuous improvement

  • Savings realization

The Client Program Lead position is for both internal and commercial clients. In this job you will be responsible for:

  • Day-to-day SRM delivery responsibility (scope, timeliness, quality, costs, savings) across all in-scope services and suppliers for 1 or more clients

  • Account Management and Front office (aka Practice) relationship management and coordination

  • Status reporting

  • Back-office coordination and management

  • Facilitating any required Supplier Segmentation activities

  • Providing SRM subject matter expertise to Front and Back Office functions

  • Collaboration with Supplier Managers, Backoffice and support resources

The SRM Consultant job is primarily for the internal client.  In this job you will have the following responsibilities:

  • Executing a mixture of SRM activities across suppliers for 1 or more internal client customers (e.g. travel, HR, facilities, etc.)

  • Conducting as-is vs. to-be SRM activity analysis and identifying the gaps,

  • Proposing and drafting to-be governance models,

  • Preparing for and helping facilitate “umbrella” governance activities

  • Conducting spend/SUMP Analysis,

  • Conducting contract reviews and analysis for potential compliance activities.

  • Helping lead performance scorecard and/or survey development,

  • Helping lead creation of SRM leadership Dashboard’ and Risk Assessment Reporting,

  • Supporting conduct of SRM Overview sessions and guidance and help maintain the SRM Handbook for training of local teams and stakeholders.

Basic Qualifications:

  • Bachelor's degree

  • Minimum 6 years’ experience in Supplier Management experience, Procurement experience and/or experience in a supplier operational capacity

  • Minimum 2 years business operations management

  • Minimum 2 years of Project Management experience

  • Minimum 2 years of experience working with virtual teams

  • Minimum 2 years of experience in client facing roles – directly responsible for delivering on significant pieces of scope, quality, budget, resources, and schedule

  • Minimum 2 years of experience and demonstrated ability to review and understand supplier agreements, standard T&C’s, and their relationship to commercials

  • Minimum 2 years of experience authoring and/or leading the review of key, post sourcing, contractual documents such amendments or Statements of Work

Preferred Qualifications:

  • Quality Program experience

  • Financial Operations experience (PO Mgmt, Invoicing, Internal finance)

  • Sales Support and mobilization experience (Deal shaping, estimating, planning and execution of mobilization activities).

  • Proven negotiation skills

  • Technology Management experience preferred

Professional Skills:

  • Proven experience working with and influencing multiple stakeholders including senior leadership

  • Demonstrated ability in strategic sourcing methodology’s

  • Knowledge of Professional Services and IT categories and/or experience in or ability to research and understand additional categories as assigned

  • Strong communication skills – ability to drive effective communications with senior internal and client leadership

  • Proven ability to work creatively and analytically in a problem-solving environment

  • Demonstrated ability to proactively and independently lead delivery of operational activities

  • Ability to drive or support transformational change

  • Solid multi-phase project management skills

Travel Requirements:

  • This position may require travel to multiple customer locations depending on SRM demand

About Accenture

 

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world’s largest delivery network – Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 459,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.

 

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

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