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Operations Consulting & Transformation Specialist

Job Location: Melbourne

Regional Description: Australia

Job Number: 00622087


- Job description

The Company:

Accenture is one of the world’s leading providers of sourcing and procurement services, we help our clients architect, build and operate high performance procurement organizations through our global and flexible solutions. At Accenture we partner with forward-thinking business leaders, of the world’s most dynamic companies, to transform procurement and drive sustainable changes to their cost structures.

As one of the leading procurement outsourcing specialist, Accenture excels at helping companies build the foundation for long-term growth. We are committed to delivering exceptional service through our exceptional people, and as an employee you’d enjoy a fulfilling career in an innovative environment where challenging and interesting work is part of daily life.

Join Accenture and help transform leading organizations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance. Choose Accenture, and make delivering innovative work part of your extraordinary career.

Accenture people build careers in four different areas of our business: Consulting, Technology, Outsourcing and internal Corporate Functions. Each area offers a unique career experience and a compelling mix of work and training opportunities, work environment and structure for career progression.

Outsourcing professionals work on projects across a range of business processes, business applications and information technology. They may provide technology services, such as application management, infrastructure management and systems integration, or they may deliver business process outsourcing services, including finance and accounting, procurement and human resources. Depending on the role, Outsourcing professionals may be based at a client’s office or in one of Accenture’s 50 delivery centers around the world.

The Position:
Accenture is seeking a collaborative and results-oriented Procurement Operations Team Specialist who will build exceptional client relationship management skills while helping to develop, train and manage the Procurement Operations team members. You will develop strong project management skills and grow analytical problem solving capabilities. You will be part of Accenture’s market leading procurement organization driving significant and tangible value by impacting bottom line results that can support our client’s strategic objectives like sustainability, innovation growth. 

Key Responsibilities:

  • Maintain close relationships with clients in order to understand requirements 
  • Validate and approve submitted requisitions as well as approving requisition submissions 
  • Analysis of client spending trends Recommendation of strategies to improve bottom line results
  • Leverage market leading technology assets to drive financial impact 
  • Ensure effective customer and supplier relationships and serves as initial escalation point for issue resolution
  • Provide high quality procurement service to the client ensuring that contractual and SLA obligations are met for work within scope of role, report on activities, opportunities and risks
  • Active management of designated client
  • Improve the efficiency and effectiveness of procurement operations 
  • Identify process improvements, cost savings and initiatives, document and raise with line manager for approval, then complete relevant actions/project
  • Maximize performance across the procurement function Increasing spend transparency, compliance and control 
  • Enable organizations to reduce their overall cost of acquiring goods and services
  • Empower the team to make decisions and be accountable for ensuring they create deliverables on budget, on schedule, and with appropriate quality 
  • Manage headcount, resource load balancing, utilization, overtime and escalate issues when required according to established practices 
  • Manage staffing assignments and role changes 

Basic Qualifications:

  • Bachelor’s Degree 
  • Minimum of 4 years of experience in procurement, strategic sourcing, supply chain management, or managing suppliers

Preferred Qualifications:

  • Bachelor’s Degree in Supply Chain or related discipline 
  • Masters Business Administration 
  • Formal training and/or experience in strategic sourcing 
  • Knowledge of procurement operations 
  • Experience mentoring, coaching or supervising team members
  • Proficiency in spreadsheet software (e.g. Microsoft Excel) and presentation software (i.e. Microsoft PowerPoint)

Professional Skills:

  • Exceptional multi-tasking skills with the ability to manage multiple end-to-end project cycles 
  • Excellent communication, organization/time management and problem solving skills 
  • Strong project management and relationship-building skills 
  • Adaptable management style to conform to the varied corporate cultures and organizational structures of our customers 
  • Demonstrated ability to effectively manage a wide range of suppliers  
  • Strong ability to effectively manage in a matrix organizational structure working with multiple internal clients 
  • Ability to adapt to the varied corporate cultures and organizational structures of our customers 
  • Exceptional track record of building relationships with stakeholders or customers that have resulted in high customer satisfaction

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

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