Are you a dynamic thinker passionate about improving systems?
Join a team that’s driving change
Do you want to help companies and governments improve their operations each and every day? By working closely with our clients your mission will be to improve effectiveness, efficiency and customer experience by leveraging new innovations, new technology and new operations. If you are an innovator, we can help you exceed your career aspirations by joining a team that truly drives change.
Within Accenture Operations you will make solutions real and deliver business outcomes. We help clients become more successful by helping them improve their systems and effectiveness. We are constantly innovating and generating new ideas with the goal of helping clients identify the technologies and operations they need to differentiate and win in the marketplace.
As a Senior ServiceNow Technical Consultant, you will be leading teams and supporting projects deploying ServiceNow based solutions for Accenture clients in Australia and across the region.
As part of the broader project team, responsibilities will include liaising directly with clients to identify and document their requirements and the configuration and development of software to meet those requirements. In addition, as Senior Technical Consultant you will be providing leadership focus for both your team and for the clients that you are supporting
4+ years of experience with enterprise level Cloud hosted software implementations and a demonstrable record of successful deployments as lead
Demonstrable Team Leadership experience on complex enterprise software implementations
Solid skills/experience working with Development APIs
Web Service Integration experience
LDAP Integration experience
Demonstrable familiarity with Cloud hosted databases
Experienced and Comfortable Presenting to client audiences
BSc/BA IT or Computer Science, or equivalent related experience
Experience in related application development, such as C Sharp beneficial
Single Sign-on configuration and administration experience
RDBMS/SQL Experience - in establishing integrations through JDBC
Demonstrable success in Business Process Management/Automation projects
ITSM Experience: Incident, Problem, Change Management, Knowledge, Service Request Management, Configuration, Asset and Event Management
Professional Skill Requirements
Whist comprehensive training is available, candidates would ideally be certified as follows,
ITIL Foundation Certified
ServiceNow System Administration Certified
ServiceNow Implementation Specialist Certified
ServiceNow Developer Certified
Other Requirements (i.e., travel, overtime %):
Roles are available in in Brisbane, Sydney, Canberra or Melbourne– some travel will be required
Unsocial hours may need to be worked to support the needs of project schedules
To support security clearance requirements, applicants for Canberra based roles must be Australian citizens.
At Accenture, we can help you build the career you dream of. Our success relies on ensuring our people enjoy the inspiring challenges, exceptional experience and flexibility they need to succeed at every stage of their career.
As a leading professional services company with more than 375,000 people working across 120 countries, your career can take many exciting paths spanning digital, strategy, consulting, technology and operations.
As part of a global diverse workforce you will help organisations across every industry imaginable improve the way they work. Join us and let challenging, interesting and enjoyable work become part of daily life.
Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected applicable law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Jobs Near You
USA NY - New York
SAP Natural Resources Senior Manager
Business & Technology Integration
USA TX - Austin
Travel & Expenses Accounting New Associate
Business Process Specialization
USA PA - Philadelphia
Life at Accenture
Work where you're inspired to explore your passions and where your talents are nurtured and cultivated. Innovate with leading-edge technologies on some of the coolest projects you can imagine.
Learn More About Accenture
With over 450,000 employees in more than 120 countries, Accenture solves our clients' toughest challenges by providing a broad range of services and solutions in strategy, consulting, digital, technology and operations.