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Employee Relations and Policies Manager - Australia

Job Location: Sydney

Regional Description: Australia

Job Number: 00595064


- Job description

Employee Relations are the interactions we have with, and messages we send to, our people throughout the employee lifecycle. Employee Relations are key focus points in Accenture’s culture setting, leadership, people management and policy approaches.
The Employee Relations and Policies Manager, Australia and New Zealand (ANZ) is responsible for providing specialist advice to the whole of HR, and Accenture leads and employees throughout ANZ; Working in partnership with local and global Employment Law, the Global Sensitive Matters team, Corporate Investigations, global Employee Relations, and global Policy; and Enhancing policies and procedures.
Key Responsibilities
Subject Matter Expertise and Advisory
  • Consistently provide timely advice that is accurate, and aligned culturally, strategically and operationally, and is compliant with Accenture policies, Employment Agreements and statutory requirements
  • Be a subject matter expert on employee lifecycle situations including: change management, talent planning, reorganisations, managing performance issues, managing conduct issues, managing redundancy, ethics, respect, fairness, mediation, work health and safety, well-being, duty of care, terms and conditions of employment, and Making our Conduct Count
  • Have a thorough understanding of Accenture’s cultural initiatives and the related underpinning Employee Relations principles, namely in: Leadership DNA, Truly Human, Performance Achievement, Meaningful Conversations and Making our Conduct Count
  • Have a full working knowledge of the Australian and New Zealand employment law framework, Accenture’s Employment Agreements and HR policies, and accurately interpret and advise accordingly
  • Identify pertinent issues in complex queries and respond succinctly
  • Advise and coach People Partners and HR Business Partners in Employee Relations advisory
  • Confidently conduct high level workplace investigations in a fair, reasonable and diligent manner locally, and in partnership with Corporate Investigations and Global Sensitive Matters teams
  • Apply specialist knowledge to reach investigation outcomes
  • Recognise when investigations are not required
  • Advise and coach People Partners and HR Business Partners in conducting investigations
Case Management and Reporting
  • Confidently and diligently manage and oversee cases from start to finish in line with existing guides on managing conduct issues, managing performance issues and managing redundancy
  • Diligently keep records and manage Accenture ANZ’s case management software system, and related reporting
  • Coach users in the case management software system, and develop and implement maximum compliance plans
Enhancement and Education
  • Be an in-depth subject matter expert in Accenture’s Global and local ANZ HR Policies (including Accenture’s Making our Conduct Count Policies 1000-1004)
  • Educate and provide ongoing training to HR and Accenture ANZ on Policy areas requiring greater levels of understanding and compliance
  • Keep abreast of Australia and New Zealand’s Employee Relations landscape, landmark decisions in employment law, and changes to employment laws 
  • Enhance ANZ Policy supplements, particularly further to statutory or strategic changes
Project Management
  • Assist in the Making our Conduct Count project charter
  • End to end project management of Employee Relations and Policy initiatives and enhancements
Career Level Expectations
  • Highly advanced written communication skills – including an ability to write succinctly
  • Advanced verbal communication skills and an ability to confidently present, lead, coach, advise and collaborate
  • An ability to develop high quality training materials, and to provide effective coaching
  • Advanced interpretive skills to ensure the provision of consistently accurate policy interpretation, policy advisory, policy development and policy review
  • Advanced interpretive skills to ensure the provision of accurate legislative and contractual interpretation and advisory 
  • An ability to rapidly build knowledge to subject matter expert level in: Australian and New Zealand employee relations landscapes; internal contracts; internal policies; internal procedures; and internal cultural initiatives
Strategic thinking
  • Problem solving skills and an ability to identify, and succinctly articulate, key issues in complex HR and employee relations matters
  • Proven ability to think and advise strategically
Operational diligence
  • Enthusiasm and willingness to learn, develop and contribute
  • A respectful and fair ethos
To apply, please provide a cover letter (maximum one page) explaining why you would succeed in the role; and your CV (maximum three pages).
Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

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