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FJORD - Business Design Lead - Canberra

Job Location: Canberra

Job Number: 00481857


- Job description

Business Design Lead


At Fjord, business design is integral to the design process. The strategisers, pragmatists and creative thinkers on our Business Design team establish people-centric business strategies for our clients, fusing the practices of design and strategy to structure the business impact of design at a strategic, operational and organisational level. As a Business Design Lead, you will be responsible for shaping and defining business design activities throughout engagements at the project level. You’ll manage others, establish the flow, estimate the levels of effort and facilitate knowledge sharing. It’s your chance to influence and shape the impact design has on the world – design is the problem solving paradigm of our age, and business design is our way of shaping that impact.


Thanks to a unique partnership with Accenture, we’re able to do work that changes the world, and we’re always looking for kindred spirits.


As a team, we:

  • Solve and reframe business problems using a design mindset
  • Help our clients build their future, from measurement and KPI modelling through to organizational impact and strategic roadmapping
  • Translate between several languages at once (operational, technical, financial, to name but three) in order to find the best path to achieve the greatest impact

As a business design lead, you:

  • Lead business design activities including client workshops, stakeholder interviews, business intelligence gathering and creative brainstorms and visioning and KPI development. 
  • Manage business design relationships with partners and clients, owning one client relationship at a time.
  • Assume responsibility for the overall quality of the Business Design team's work on a project or account.
  • Facilitate communication across all disciplines, accounts and projects to create alignment and efficiencies.
  • Produce business design deliverables at the project and account level, and provide business design coaching to the wider design team in project and business development contexts, overseeing the work of the team.
  • Nurture the team to produce insightful, fresh messages for our clients and colleagues such that you establish trust and contribute to thought leadership.
  • Build the business through cultivating key client relationships and selling in business design related work.
  • Only Australian citizens will be considered
  • Security clearance is desirable or the willingness to obtain this

 Working together, we will:

  • Have specific opportunities to use our craft to make a difference in people’s lives.
  • Engage in ongoing activities that enable us to learn, practice, and evolve our discipline.
  • Collaborate on products and services that change the way our clients do business.

We are a family of Fjordians. Our living culture and borderless playground provide us with space to thrive, following simple core values that inform everything we do. Be adventurous. Bring a vision. Make an impact. Rely on empathy. Nurture collaboration. Stay transparent. Be bold and generous in all you do. 


Business designers are core to Fjord’s mission. Together we’re forging a new profession that applies the best of what’s gone before in the service of the reinvention we provide for our clients. You bring something new and unusual to our mix, and you have deep aesthetic sensibility and spot patterns where few can and can combine business strategy with design sensibility and approach. Join us and help define something new.


Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.


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