Topic: Customer experience
A perspective: measurement in the cookie-free world
Accenture's Tim Higgins talks about how organizations can prepare for upcoming changes to data and privacy laws. Read more.
Helping people live, work and play in the Never Normal
In a world where incumbency is no longer an advantage, CSPs have an opportunity to grow in new customer-driven domains. Learn more.
Let me entertain you
Accenture's blog talks about why should we stop referring to ourselves as retailers – and instead start thinking about ourselves as entertainers. Read more.
Solving the customer experience puzzle
Accenture's blog explains how can you find a great customer experience by solving the customer experience puzzle due to COVID-19. Read more.
Redesigning physical spaces in the age of COVID
Accenture's blog explains how COVID-19 is impacting our daily experiences in physical spaces more than any other event in recent history. Read more.
How to have a relationship when your customer won’t talk to you
Accenture's blog explains how brands can build relationship to consumers without adding to their digital burden. Read more.
Why Australians prefer to personalise their lipstick rather than their medicine
Accenture blog discusses how Personalised medicine has come to Australia, with the potential to shakeup the local healthcare industry. Read more.
How to stop customers from breaking up with you
How do you strategically plan for and invest in initiatives that will stop customers from breaking up with you? Read more.
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