Skip to main content Skip to footer

COVID-19: Building the intelligent enterprise to create agility and resiliency

April 22, 2020

Reimagining organizations in times of crisis

75%

of businesses feel the pace of disruption has increased over the past three years.

93%

of companies say their very existence is jeopardized by operating models that can’t keep pace.

63%

of executives cite slow decision-making as a barrier to agility.

Responding to the Now

Some of the capabilities critical to withstand the crisis include:

  • Robust business continuity plans for end-to-end value chains, including crisis command centers
  • Expansive scenario planning and swift response
  • Well-structured ecosystems and networks with partners, competitors and academic institutions
  • Advanced technologies, cloud-based systems and collaboration tools to enable an elastic digital workplace
  • Empowered business leaders and simplified governance structures that enable speed and agility

Building agile value chains

Experimenting for the Next

Crisis command centers need to evolve:

  • Monitoring productivity by running process mining and other business process management tools as employees perform daily work tasks
  • Providing digital tools and trainings to improve employee experiences, promote collaboration, and enable rapid reskilling
  • Redistributing workloads across the ecosystem based on better matching work volumes with the competencies and capacity across the global network

Industry players are already experimenting:

  • Challenging myths and ways of working that inhibit speed
  • Sustaining flexible working to become a more human, liquid enterprise
  • Developing dynamic sensing capabilities, combining forecasting, decision support, and analytics
  • Building new partnerships to drive innovation
  • Leveraging analytics to manage integrated demand and supply and overall productivity

We’re here to help

Visit our Subscription and Preference Center