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SERVICIOS


Retail

Accenture ofrece consultoría y servicios a la industria de Retail a minoristas para ayudarlos a impulsar el alto desempeño y prosperar en el mercado competitivo actual.

Descripción

Today’s consumer shops in stores, at kiosks, online and from mobile devices. And even when they’re not shopping, they’re evaluating retailers and products, looking at their friends’ shopping habits through social media, or reading online reviews.

According to Accenture research, shoppers expect a retailer’s product offerings (51%), promotions (57%) and prices (69%) to be the same across channels. A seamless retail experience is becoming a prerequisite for any retailer that wants to remain relevant. In tomorrow’s markets, seamless retailing will be indispensable.

View the latest Seamless Retail Research Results

•  Build seamless operations: Many retailers today have independent marketing, merchandising and supply chain teams that focus on a single channel. But in the era of the nonstop customer, this model is out of synch with the times.

We help retailers work more effectively and cost-efficiently as a seamless retail organization, smashing antiquated internal silos to function just as cross channel as customers shop.

•  Build seamless platforms: High-performing retailers are investing today to bring all platforms, applications and architectures under one standardized umbrella.

Generación de Demanda

  • Generación de demanda

  • Servicios de determinación de precios y optimización de beneficios

Satisfacción de la Demanda

  • Satisfacción de la demanda

  • Alcanzar el alto desempeño mediante la mejora de la planificación de la cadena de abastecimiento del Retail.

  • Alcanzar el alto desempeño mediante la disponibilidad en góndola

  • Alcanzar el alto desempeño mediante la gestión sostenible de costos

  • Alcanzar el alto desempeño mediante la gestión del talento

  • Servicios de reposición y planificación de existencias para el sector de Retail.

Operaciones de Servicio al Cliente y de Canal

  • Operaciones de servicio al cliente y de canal

  • La paradoja de la reducción de la cantera de talento minorista

  • Servicios de reposición y planificación de existencias de Accenture

  • En cualquier momento y en cualquier lugar - las claves para el retail en múltiples canales y de alto desempeño

  • Estándares de Ingeniería para la distribución

Generación de Demanda

  • Generación de demanda

  • Servicios de determinación de precios y optimización de beneficios

Satisfacción de la Demanda

  • Satisfacción de la demanda

  • Alcanzar el alto desempeño mediante la mejora de la planificación de la cadena de abastecimiento del Retail.

  • Alcanzar el alto desempeño mediante la disponibilidad en góndola

  • Alcanzar el alto desempeño mediante la gestión sostenible de costos

  • Alcanzar el alto desempeño mediante la gestión del talento

  • Servicios de reposición y planificación de existencias para el sector de Retail.

Operaciones de Servicio al Cliente y de Canal

  • Operaciones de servicio al cliente y de canal

  • La paradoja de la reducción de la cantera de talento minorista

  • Servicios de reposición y planificación de existencias de Accenture

  • En cualquier momento y en cualquier lugar - las claves para el retail en múltiples canales y de alto desempeño

  • Estándares de Ingeniería para la distribución

Why Accenture


Accenture is committed to helping retailers overcome the challenges of today’s digital consumer uprising, mercurial customer sentiment and new competitors entering at all channels.

We have deep industry experience across key capabilities and technologies, and our industry assets and global delivery teams ensure timely and cost-effective retail solutions.

Accenture works with a wide spectrum of companies—supermarkets, e-tailers, hardline retailers, mass-merchandise discounters, department stores and other specialty retailers—including nine of the top 10 global retailers.

Accenture is dedicated to the advancement of the retail industry through our commitment, participation and leadership:

•  More than 10,000 professionals working with retail clients globally, 24/7 expertise and scalable resources to ensure the continuity of clients’ critical operations with more than 4,700 professionals in India, the Philippines and China

•  Named leader in IDC MarketScape: Worldwide Business Analytics IT Consulting and Systems Integration Services 2012 Vendor Analysis

•  Named leader in IDC MarketScape: Worldwide Business Analytics IT Consulting and Systems Integration Services 2012 Vendor Analysis

•  Ranked No. 1 on the International Association of Outsourcing Professionals’ (IAOP) 2012 Global Outsourcing 100 list for the fifth consecutive year (2008-2012)

•  Largest practice of all Oracle service providers (20+ years teaming) and participated in the majority of all Oracle Retail implementations globally

•  Recognized as No. 1 in SAP by Gartner, IDC and Forrester, 30+ years working together and 36,000+ SAP-skilled practitioners worldwide who have delivered more than 1,700 projects. Largest practice of all SAP systems integrators and received 18 SAP Pinnacle awards

By delivering industry innovation and insight into tomorrow’s best technologies, we are helping retailers transform themselves into more customer-centric, integrated organizations that can lead the future of retail.

Download the brochure to find out more.

Specific Sevices

Accenture helps retailers accelerate their business capabilities across operations, platforms and partnerships to deliver a seamless customer experience.

Channel Integration
Retailers are trying to keep up with non-stop customers, whether they are online, in a store, at a kiosk or on their mobile device. We help retailers transform their approach to marketing, pricing, promotions, assortment and fulfillment in order to compete and thrive in a more complex, omni-channel world.

Enterprise Resource Planning
Retailers must take a fresh look at their digital strategies as consumer behavior shifts and technology plays an ever-increasing role. We help retailers integrate digital and physical commerce by bringing disparate infrastructure, channels, processes and operations under one, seamless technology umbrella.