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Descripción De La Posición

The Tech Business Operations Analyst supports businesses within Technology. This position requires an independent, self-motivated individual with strong collaboration skills. Key responsibilities include cross-functional collaboration, project management, reporting, pipeline management, and effective communication. This position involves visibility and interaction with senior leadership.

Primary responsibilities include:  

  • Engage in peer-to-peer interactions with key areas such as Governance, Finance, HR, Capability, and Sales & Pricing Performance to ensure seamless business operations. Drive strategy, establish process metrics, and facilitate integration with other functional teams, fostering collaboration across sales, business operations, finance, and HR on a weekly or daily basis.
  • Assist with pipeline management. Share weekly updates with our Managing Directors and Sales teams through emails and conduct ad-hoc analyses for leadership.
  • Develop a deep understanding of the businesses and technologies we offer to our customers.
  • Support continuous improvement initiatives for processes, tools, and metrics by leveraging ongoing experiences, stakeholder feedback, and the evolving business context.

 

Requisitos

Knowledge & Skill Requirements: 

The Technology Business Operations Analyst have a mix of skills: Data analysis, strong collaboration skills to achieve the strategy and the ability to handle dynamic priorities. 

Educational Qualification 

Must have:   

  • Minimum Bachelor’s degree
  • At least 2+ years of relevant experience
  • Strong communication skills
  • Excellent oral and written communications skills in English language
  • Self-motivated, with a high degree of self-reliance and responsibility to own issues and actions.
  • Excellent project management, analytical and communication skills, with ability to build relationships with senior stakeholders.
  • Ability to prioritize multiple demands.
  • Strategic thinking.

Good to have:   

  • Business operations management, Financial, Sales & Pipeline management
PowerBI and Salesforce

Skills & Work Experience 

Must have:   

  • MS Excel - basic formulas, ability to work with large amounts of data. Doesn't have to be technical in MS Excel but should be comfortable with creating dashboards, using various existing in-built functionalities

Good to have: 

  • Self-motivated, with a high degree of self-reliance and responsibility to own issues and actions
  • Proven team management skills, attention to detail, tenacity to drive things to completion

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