Avanade - Sales Operations Senior Analyst

Job Description

Title:  Avanade - Sales Operations Senior Analyst

Role (Job Profile):  Sales Operations  Senior Analyst

Career Level:  Senior Analyst (ML10)

Job Summary:

Provide sales process support to client teams, leadership, other internal operations teams and interfacing functional areas. Assist client Practitioners in navigating the company's internal sales processes. Support client Leadership and Sales Operations leads in driving efforts across multiple service areas and sales strategies

Critical services include:

• Coordination of review and approval meetings
• Support sales reporting/analysis and forecasting
• Support internal sales processes/tools and education around those for sales teams
• Drive sales excellence best practices.
• Support sales governance cadences & execution against plan with a focus on sales forecasting, pipeline health management, sales performance, and data driven sales insights.
• Support the execution of the sales planning cycle.
• Drive continuous improvement and transformation.
• Provides support to Accenture Sales Operations organization to improve Sales Operations offering to additional clients.
• Make suggestions to client where Accenture’s Sales Operations best practices can be implemented for additional clients.
• Can support Accenture or other clients in the future.

This position reports to Sales Operations Leadership, Senior Managers, Managers, or Associate Managers. Note that depending on your specific responsibilities you may also be aligned to and take direction from business leadership role(s).

Primary responsibilities include: 

• Work independently with minimal supervision.
• Be an individual contributor with ability to recognize and seek guidance on competing priorities.
• May supervise and be a people lead for a small team with oversight from a supervisor.
• Help create and execute low to medium complexity workplans.
• Interact confidently with senior leadership within sphere of responsibility.
• Provide input into the creation of operational processes.
• Demonstrate knowledge of supporting tools and processes, with expertise in specific area of responsibility
• Have an understanding of where and how Sales Operations fits into the bigger client & Accenture picture.

Qualifications:

Knowledge & Skill Requirements:

• Excellent oral and written communications skills in English – this role requires a confident communicator and team player with robust interpersonal skills and a “can-do” attitude.
• Ability to work under minimal supervision and guidance, learning new responsibilities quickly.
• Ability to work virtually with diverse individuals.
• Excellent teaming, team building, collaboration, and facilitation skills
• Excellent organizational / time management / data management skills
• Analytical skills; collects, researches, and interprets data.
• Highly proficient in following and applying processes, quickly learning client & Accenture Sales processes and being able to recognize and apply them (previous familiarity preferred)
• Excellent accuracy and attention to detail
• Prioritizes and plans work activities with a high degree of personal organization and the ability to supervise/coach/mentor these skills in others.
• Highly proficient in Microsoft applications (Word, PowerPoint, Excel, IE, Outlook), particularly Excel
• Understanding of finance concepts for a services company

Educational Qualification

Must have: 

Undergraduate degree

English language fluency (oral and written)

Good to have: 

Business Management education desirable

Skills & Work Experience

Must have: 

A minimum of 1-2  years of experience

Good to have:

Understanding of sales operations processes and tools (e.g., Client 365) preferred

Other requirements (please specify such as overtime, etc.)

Must support/mirror working hours for the supported Market Unit or other business area.

Must be flexible with work hours according to business needs (e.g., when interaction/conference calls with team members in other time zones is required, at mid-month and month-end peak activity periods, when a critical issue requires immediate resolution, or when covering for a colleague in another area)

Must have good internet connectivity and distraction-free environment for working at home, in accordance with local guidelines

May be occasionally required to travel domestically or internationally