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Bus Process Delivery Specialist - Japones Avanzado Excluyente
Buenos Aires
Job No. r00182826
Full-time
Descripción De La Posición
Role
Accenture Fraud Investigation Team is seeking a Fraud Specialist who will be part of a diverse and talented Team Work which main objective is Protect the Company Worldwide against Fraud Risk.
Key Responsibilities:
- Evaluates alerts for potentially fraudulent activity.
- Reviews transactions in multiple systems as well as input from other sources to identify fraud
- Collect, review and research evidence/documents to analyze the overall fact pattern of claim.
- Conduct deep, objective, fair, impartial, and timely investigations into allegations of fraud or abuse committed by internal employees against our company.
- Perform analysis on fraud investigations to identify possible trends/patterns, evaluate and escalate matters containing suspicious activity, suspected/confirmed fraud, and related matters.
- Share best practices on obtaining/analyzing information when performing an investigation that may contribute to future or ongoing process.
- Assist with the evaluation of investigations results performed, develop proper action plan, and provide recommendations on best actions towards investigated employees, and track audit finding remediation activities in an efficient manner.
- Assist in the production of communication materials and lead trainings to enhance team member´s capabilities.
- Communicates with internal and external sources related to potentially fraudulent activity.
- Provides input on new ways of identifying fraud as well as improving existing fraud models.
- Works with technical staff to test fraud models.
- Assists in evaluating new processes for fraud risks that helps mitigate the same.
Requisitos
Preferred Qualifications:
- Risk Management knowledge to identify, analyze and document the risks associated with a company’s business operations, as well as monitor the effectiveness of risk management processes and implement needed changes.
- Experience in Customer service experience, excellent verbal and written communication skills including ability to prepare management reports and associated metrics
- Experience in Demonstrating ability to analyze problems logically and make rational data driven decisions
- Strong analytic skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
- Ability to understand and monitor fraud trends and be able to present to upper management
- Ability to function independently with minimal supervision and to balance an active load of multiple cases.
- Certified Fraud Examiner (CFE) certification is a plus but not required
- SAP Knowledge
- Establish and maintain active relationship within members of the team to achieve a successful teamwork environment as well as interaction with other colleagues for other locations.
- Experience leading multidisciplinary teams
Useful skills, characteristics, and subject areas of knowledge
- Critical thinking
- Drawing conclusions
- Flexibility
- Information evaluation
- Data analysis
- Problem solving
- Strong interpersonal skills.
