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Workplace Global Service Delivery OPR CL6 Innovation & Insights Lead
Buenos Aires
Job No. r00174409
Full-time
Descripción De La Posición
The Global Service Delivery Innovation & Insights Lead collaborates with Workplace Market Unit Leads and other Employee Experience POCs to stimulate innovation, curate the development of employee experiences and provides the interlock with other CS&S functional leads.
- Oversees all activities of Innovation and Technology teams.
- Actively engages with other CS&S functional leads to provide business ownership input on cross-functional programs
- Collaborates with Workplace Market Unit Leads, Location leads curating Employee Experience journey.
- Works with CIO and CF Budget / Finance teams to plan new initiatives and oversee budget with CIO counterparts.
- Data Governor for all Workplace software tools
- Participates in new capital project planning efforts, ensuring that appropriate technologies and experiences are included in AP20 new builds and renovations.
- Product Owner – MobieTrain - Manages Mobietrain vendor relationship, content development for training tool, deployment strategy, and adoption metrics.
- Plans agenda, organizes speakers and leads monthly Market Unit Lead Innovation call.
- Innovates new ideas to enhance in-office experience, curates development of local ideas into global products, collaborating with CIO Workplace Technology teams
- Presents statistics, status and project risks to senior leadership.
- Coordinates and collaborates with Workplace Technology and Tools lead to ensure effective solution definition and delivery to stakeholders.
- Oversees onboarding of new tools and vendors according to Accenture processes.
Requisitos
· Global awareness and understanding of local cultural nuances with different countries.
· Global awareness and understanding of workplace operations processes, standards and principles.
· Excellent communication, organization time management and problem-solving skills
· Exceptional track record of building relationships with stakeholders
· Experience in managing roll out of global technology tools and business processes
· Strong multi-tasking skills with the ability to manage multiple projects
· Proven team management skills and growth mindset
· Ability to function as a Team Player and maintain a good working relationship, yet think and act independently with professionalism, discretion, and confidentiality
Attention to detail and willingness to flex based on business priorities
