Mobility Supplier Manager

Key Responsibilities:

Establish and sustain long-standing trusting relationships with Mobility key immigration suppliers, monitor suppliers’ performance ensuring compliance with contractual obligations and corporate policies. Develop, update, and maintain compliance plans, documents, and artefacts

• Establish standards by which to assess the performance of approved Mobility suppliers
• Evaluate current supplier management programs and identify ways to improve them
• Define measures to develop supplier relationships to be more collaborative, innovative, and mutually beneficial
• Create, maintain, and develop strategic client relationships
• Manage strategic supplier’s capabilities, business requirements, overall performance and continually identify cost and services improvement opportunities
• Collaborate with the Mobility Contract Management team in finalizing cohesive contracting documents from ambiguous and incomplete requirements, identifying potential risks and provide recommendations/solutions
• Manage the identification and analysis of insights that define the impact of the work and effectiveness of the supplier relationships
• Implement, promote, and manage compliance of policies and best practices
• Work with Mobility Contract Management to effectively assess and mitigate contractual risks by implementing adequate controls
• Establish a governance structure to facilitate proactive management of operational and commercial issues
• Quickly identify engagement issues
• Mitigate and escalate issues to Travel Operations/Crisis Lead in a timely and efficient manner