Descripción De La Posición

Support programs and operations for their assigned functional area. Act as a point of a contact for programs, initiatives, and operations for an assigned market. Support program/project communications including team calls, agenda and materials to keep relevant stakeholders informed and engaged. Execute timely delivery.

MANAGEMENT LEVEL DESCRIPTORS

Complexity (Degree of difficulty of an assignment or the level of problem-solving assessment and resolution required, as measured by degree of problem-solving, strategic vs. routine focus, and stakeholder interactions (e.g. – Executives, Supervisor, etc.)): 
•Requires analysis and solving of moderately complex problems. May create new solutions, leveraging and, where needed, adapting existing methods and procedures.
•Requires understanding of the strategic direction set by senior management as it relates to team goals.
•Primary upward interaction is with direct supervisor. May interact with peers and/or management levels at a client and/or within Accenture.

Authority (Power to influence or complete assignments independently, and ability to make decisions, as measured by latitude to devise work products or plans, reliance on instruction, and decision-making ability): Requires guidance when determining methods and procedures on new assignments.

Impact or Decision Impact (Risk or consequences in the event of failure, as measured by range of expected impact such as within a team or across a team or area of responsibility and level of risk): Decisions often impact the team in which they reside.

Scope (Degree of accountability for assigned tasks, our clients and/or the organization, as measured by size of work effort and scale of entity and/or program): Manages small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture.

Check US specific descriptors here: https://in.accenture.com/careers/us-career-level-expectations/

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Requisitos

Build Relationships
•Manage relationships with stakeholder groups and work with key individuals across corporate functions, finance, center of excellence, geographic units and the business to develop solutions

Control delivery of programs, projects and/or managed services 
•Deliver desired business outcomes and/or service commitments through effective planning and execution
•Manage the delivery effort including change, demand and support of operations management within schedule, cost, quality, effort and SLAs 
•Prioritize and manage the scope of the assigned program, project or contracted service 
•Identify, understand and effectively manage milestones and dependencies across multiple stakeholders ensuring clear accountabilities and shared understanding of impact 
•Manage issues and risks of the assigned program, project, releases or contracted service

Delivery
•Act as a point of a contact for programs, initiatives, and operations for an assigned area.
•Support program/project communications including team calls, agenda and materials to keep relevant stakeholders informed and engaged
•Execute timely delivery
•May manage  policy controls, process metrics and integration with other functional teams
•Track, measure and report project costs, performance issues and risks
•Support management and mitigation of project / operations risks and issues.
•Provide support to continuous improvement efforts for processes, tools, metrics and training based on ongoing experience, process metrics and feedback from stakeholders
•Collaborate with geographic teams to meet the needs of strategic initiatives
•Support standard management reporting processes and metrics by creating templates, job aids and other materials as required
•Undertake roles within the function for a period of time

Monitors delivery of programs, projects and/or managed services 
•Monitors delivery performance and quality using metrics and status reporting and implement continuous improvements
•Supports the management of financials, contractual, and operational commitments in alignment with contract and original deal economics, as well as cost management targets

Plan programs, projects and/or managed services 
•Baseline the scope and estimate and plan the work 
•Plan and manage resourcing/staffing within a globally sourced delivery model

Risk and Compliance
•Create consolidated project status reporting and review project status and to identify issues. They may address risks and concerns directly with project stakeholders or action item assignees, or raise them to the attention of senior management for further direction

Todas las decisiones referidas al empleo se tomarán sin discriminar por edad, raza, credo, color, religión, sexo, nacionalidad, linaje, discapacidad, situación de excombatiente o veterano de guerra, orientación sexual, identidad o expresión de género, información genética, estado civil, ciudadanía, ni ningún otro factor protegido por la legislación nacional, provincial o local.

Como parte del proceso de contratación no se obligará a los candidatos a divulgar registros penales cancelados o cerrados referidos a condenas judiciales o arrestos. Accenture tiene el compromiso de proporcionar oportunidades laborales a nuestros excombatientes, veteranas y veteranos de guerra.

Actualización de COVID-19: la seguridad y el bienestar de nuestros candidatos, nuestra gente y sus familias sigue siendo una prioridad absoluta. Hasta que cambien las restricciones de viaje, las entrevistas continuarán realizándose virtualmente. 

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Buscá posiciones abiertas que se correspondan con tus habilidades e intereses. Buscamos gente apasionada, curiosa, creativa y orientada a soluciones, que trabaje en equipo.

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