Descripción De La Posición
Title: S&PP Change Management & Training Associate Manager - Global
Role (Job Profile): Program and Operations Associate Manager
Career Level: Associate Manager (L8)
Sales & Pricing Performance
Organization: Corporate Functions/Sales & Pricing Performance
People in the Corporate Function career track contribute to the running of Accenture as a high- performance business through specialization within a specific functional area, and grow into internally focused roles by deepening their skills and/or developing new skills within an internal functional area.
Sales & Pricing Performance, and we position Accenture to compete, win and grow – to achieve high-performing sales and durable, profitable growth. As we strive to become a world-class sales organization, we embrace change and set our sights high even when the journey is hard because it makes us stronger and better together. Within Sales & Pricing Performance, our Change Management & Training team supports the change strategies, enablement, and ongoing engagement of priority initiatives within our large-scale transformation.
A self-motivated, action-oriented professional experienced in Change Management & Training. You know that organizations and its people must be nimble and open to change, and you know how to help do that. You are experienced in supporting the development and delivery of cohesive and purpose driven solutions – change programs, enablement tools, and/or content resources - that enable professionals to deliver efficiently, effectively, and profitably.
As an S&PP Change Management & Training Associate Manager you should expect to be involved in the following:
Contribute to priority initiatives within the Sales & Pricing Performance Corporate Function.
Support transformational change management programs within Sales & Pricing Performance and help drive change management and training initiatives for our Accenture sales priorities – helping our sales audience increase their skills and deliver value to our clients
Facilitate change discovery and analysis processes with key stakeholders by gathering data, analyzing problems, discovering insights, formulating hypotheses, creating recommendations, and helping to implement the changes
Provide knowledge and experience related to the skills, structures, tools, and support mechanisms needed to manage change and to foster an environment conducive to sustaining that change through key deliverables related to content, engagement, and enablement for change initiatives.
Support and/or develop content for various audiences - providing training and other enablement and creative engagement activities – to include but not limited to: change strategies, asset development, training, videos, job aids, adoption communication campaigns, workshop design and delivery, user research and discovery, etc.
Contribute to development of deployment platforms for sales content and resources through knowledge of multiple mediums (e.g. video, website, etc.)
Must support/mirror working hours for the supported Market Unit or other business area
Must be flexible with work hours according to business needs
Must have good internet connectivity and distraction-free environment for working at home, in accordance with local guidelines
May be occasionally required to travel domestically or internationally
Bachelor’s degree with 3+ years work experience
Minimum 3 years of relevant experience in change management or services within the change management offerings (Accenture or external processes)
Sales, sales enablement related background
Familiarity with organizational change management concepts and approaches with experience in supporting change management initiatives either end to end or key services
Experience with training material development and deployment
Demonstrated experience working in a deadline driven environment with strong attention to detail
Highly proficient in Microsoft applications (Word, PowerPoint, Excel, IE, Outlook), particularly skilled in PowerPoint presentations
Knowledge of engagement, collaboration, and facilitation tools a plus (community, reporting, survey, mentee, etc.)
Business Management education desirable
English language fluency (oral and written)
Ability to work independently with minimal supervision and guidance from remote location
Strong oral and written communications skills in English – this role requires a confident communicator and team player with robust interpersonal skills and a “can-do” attitude
Be an individual contributor with ability to balance multiple competing priorities with guidance
Ability to interact with different stakeholders, from various teams, locations and seniority
Strong analytical skills – ability to collect, research and interpret data – and recommend solutions
Ability to analyze and solve increasingly complex problems
Ability to learn new responsibilities quickly
Strong teaming and collaboration skills with ability to work virtually with diverse individuals
Strong attention to detail - especially grammar and proofreading skills
Strong organizational / time management / data management skills with the ability to work under pressure
Igualdad de oportunidades laborales
Todas las decisiones referidas al empleo se tomarán sin discriminar por edad, raza, credo, color, religión, sexo, nacionalidad, linaje, discapacidad, situación de excombatiente o veterano de guerra, orientación sexual, identidad o expresión de género, información genética, estado civil, ciudadanía, ni ningún otro factor protegido por la legislación nacional, provincial o local.
Como parte del proceso de contratación no se obligará a los candidatos a divulgar registros penales cancelados o cerrados referidos a condenas judiciales o arrestos. Accenture tiene el compromiso de proporcionar oportunidades laborales a nuestros excombatientes, veteranas y veteranos de guerra.
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