Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Graph Databases
Good to have skills : Life Sciences R&D
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with cross-functional teams, analyzing system performance, and implementing solutions to enhance operational efficiency. You will engage in troubleshooting activities, ensuring that all systems function optimally while maintaining a focus on user satisfaction and system reliability. Your role will require you to stay updated with the latest technologies and methodologies to effectively address challenges and improve service delivery. Roles & Responsibilities: - Expected to be an SME. - Collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Facilitate knowledge sharing sessions to enhance team capabilities. - Monitor system performance and proactively address potential issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in Graph Databases. - Good To Have Skills: Experience with Life Sciences R&D. - Strong understanding of database management and optimization techniques. - Experience with troubleshooting and resolving complex software issues. - Familiarity with system integration and data migration processes. Additional Information: - The candidate should have minimum 7.5 years of experience in Graph Databases. - This position is based at our Bengaluru office. - A 15 years full time education is required.
Bengaluru
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