Descripción De La Posición

Join Accenture and help transform leading organizations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance. Choose Accenture, and make delivering innovative work part of your extraordinary career. 
 
Be the engine that powers Accenture, a $30 billion company that provides consulting and outsourcing services to more than 40 industries--including 89 of the FORTUNE 100, and governments around the world. Our Corporate Functions people offer the essential expertise that enables our more than 336,000 employees to deliver high performance to our clients. Whether you work directly with clients or manage important internal initiatives and efforts, you’ll find amazing opportunities to make a measurable difference. Build a career at a company that can take you anywhere—join the Accenture Adventure. 
 
Job Summary
 
As part of the Global Business Services Network and the Client Data Management Team, you will be part of a global team which is expert in effective design & delivery. This team provides support and services to the entire Accenture business and is critical to its operational success, collaborating across locations and functions.
 
You will work to assist industry, geographic and services teams across Marketing + Communications with the continuing development and maintenance of their data in our Salesforce.com Customer Relationship Management (CRM) system. You will be responsible for working with stakeholders across a variety of projects, including data collection, entry and maintenance for Campaigns, Contacts and other marketing initiatives, data research, and reporting.
 
Role Description
  • Function as a member of a global support team, providing data management support to all teams across Accenture’s Marketing + Communications organization
  • Handle projects submitted by marketers, communicate timelines and provide status updates
    • Adding new client data, maintaining and updating
    • Ensure all required data is provided and correctly managed in templates. Work with stakeholders to correct errors
    • Check data extracts and reports generated from CRM to ensure data accuracy
    • Research data discrepancies or missing data to maintain accurate data
    • Ensure campaign data is captured and updated in an accurate and timely manner
  • Perform regular database housekeeping activities as required
  • Function as a data entry, management, workflow, validation, escalation, approval and quality assurance expert
Knowledge and Skills Required
  • Knowledge of CRM or marketing databases (preferably Salesforce.com)
  • Experience with Microsoft Office Suite (especially Excel) at an upper intermediate to advanced level
    • Proven ability to perform Excel functions such as: Vlookup, Pivot Tables, functions, and Data filters/sorting, amongst others
  • Attentive to detail, accuracy, and quality of data, committed to excellence
  • Identifies problems, proactively raises data discrepancies, and continuously looks for improvement opportunities
  • Methodical and process orientated
  • Strong data research and time management skills
  • Ability to analyze data and problem-solve with high commitment to quality client service
  • Consistently meet deadlines in a fast-paced, high-volume role with tight timelines
  • Proven ability to build effective working relationships with multiple teams across business areas, functions and geographies and manage competing priorities simultaneously
  • An understanding and working knowledge of Accenture’s data privacy regulations
  • Remains current on Salesforce processes and best practices

Requisitos

Qualifications
Education: Bachelor’s degree, university degree or equivalent; International Trade and Information Management specialty is preferred
Language:  Fluency in spoken and written business  English is required, basic reading and written level in French/German/Italian/Japanese/Mandarin/Spanish is preferred
 
Applications:     
CRM or Marketing databases (preferably Salesforce.com)
Microsoft Office Suite (especially Excel)
Proven ability to perform Excel functions such as: Vlookup, Pivot Tables, functions, and Data filters/sorting, amongst others.
 
Experience:       
Level 11: Minimum of 1-2 years-experience with marketing and/or databases
Level 10:  Minimum of 3-4 years-experience with marketing and/or databases
Level 9:  Minimum of 4-5 years-experience with marketing and/or databases
 
What do we offer as an employer? Challenges. Team. Training. Recognition. Career Development. Motivation. Joining Accenture translates into continual opportunities to expand on what you can do. Challenge yourself with interesting work focused on delivering innovation and proven solutions. If this is what you are looking for, Accenture is your place. 
 
Equal Employment Opportunity Statement 
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. 
 
 

Todas las decisiones referidas al empleo se tomarán sin discriminar por edad, raza, credo, color, religión, sexo, nacionalidad, linaje, discapacidad, situación de excombatiente o veterano de guerra, orientación sexual, identidad o expresión de género, información genética, estado civil, ciudadanía, ni ningún otro factor protegido por la legislación nacional, provincial o local.

 

Como parte del proceso de contratación no se obligará a los candidatos a divulgar registros penales cancelados o cerrados referidos a condenas judiciales o arrestos. Accenture tiene el compromiso de proporcionar oportunidades laborales a nuestros excombatientes, veteranas y veteranos de guerra.

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Actualización de COVID-19: la seguridad y el bienestar de nuestros candidatos, nuestra gente y sus familias sigue siendo una prioridad absoluta. Hasta que cambien las restricciones de viaje, las entrevistas continuarán realizándose virtualmente. 

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