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Buenos Aires Sales & Operations Capability Partner Specialist

Lugar de trabajo: Buenos Aires

Regional Description: Argentina

Número de la posición: 00524948


- Descripción de la posición

Join Accenture and help transform leading organizations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance. Choose Accenture, and make delivering innovative work part of your extraordinary career.
Be the engine that powers Accenture, a $30 billion company that provides consulting and outsourcing services to more than 40 industries--including 89 of the FORTUNE 100, and governments around the world. Our Corporate Functions people offer the essential expertise that enables our more than 336,000 employees to deliver high performance to our clients. Whether you work directly with clients or manage important internal initiatives and efforts, you’ll find amazing opportunities to make a measurable difference. Build a career at a company that can take you anywhere—join the Accenture Adventure.
Main Responsibilities
This role will be part of the Business Operations and Services team within Accenture Enterprise Enablement (AEE). The Associate Manager will provide support to Buenos Aires Sales & Operations Capability Lead.
Key activities include:
• Sales & Operations Mobilizations / Transitions support:
  O Manage incoming and cross AEE Sales & Operations mobilizations impacting BA teams, by coordinating work efforts between AEE Sales & Ops Leadership, Onshore Project Leads and Global Mobilization Leads to successfully complete all Transition stages on time
  O Create Sign off Decks (including process, work volumes, documentation, metrics, technology and headcount assessment), create Sign off emails- send those to the correspondent approvers- track approvals, liaise with Finance Team to create BC for new positions
  O Closely monitor all mobilization phases: from pre- planning to Go Live and Post Stabilization and track all transition updates in the correspondent files/documents, create presentations or reports for Local or Global audience, according to targeted deadlines.
  O OA pipeline update
• Blueprint Management: This includes Blueprint creation coordination, open demand, interview coordination and end to end follow up of the process. BA Sales & Operations position analysis and control on a monthly basis and report any variances/gaps to BA Sales & Ops Local Lead.
• Sales & Operations executive calls management: support to the local Sales & Operations Lead in coordinating team / leadership calls, defining agenda and documenting results & open points.
• Chargeable monitoring (understanding to which WBS current local Sales & Operations team is charging)
• Holidays monitoring (understanding the vacation balance of current local Sales & Operations team and when they´re taking holidays. Report for BA Sales & Ops Lead
Depending of the final work load that the previous activities may imply on a day to day basis, this other activities may be part of the scope as well (only based on availability and to be prioritized based on BA Sales & Ops Lead priorities):
• Sales & Operations work absorptions consolidation: report creation and analysis for local Sales & Operations leads
• Local Sales & Operations distribution list administration: identifying new entries, deleted and from keeping them updated
• PMO support: for different local AEE BA Sales & Operations strategic projects.
• Presentations: provide ad hoc support to Sales & Operations BA Lead to prepare strategic presentations, communications or visits


Basic Qualifications
•  University degree in Finance
•  Advanced English level
Technical and Personal Skills
• Strong English communication and comprehension skills
• Excellent oral and written communications skills
• Excellent customer service skills
• Technology curious – innovative mindset
• Accuracy and attention to details - Analytical
• Ability to build successful and productive working relationships- should be able to effectively communicate with different Seniority Levels and Geographies across ACN and understand intercultural diversity.
• Balance multiple projects, prioritize and plan work activities, escalating issues as necessary
• Ability to work in a fast-paced and virtual environment
• Ability to work with autonomy
• Proficient with Microsoft Word, Excel, PowerPoint and Sharepoint
• Ability to understand financial business cases
Type of Experience
• Project management experience
• Overall knowledge of internal ACN processes and teams
• Previous customer service experience
• Solid understanding of Accenture’s business operations and business strategy
Professional Skill Requirements
• Proven ability to build, manage and foster a team-oriented environment
• Proven ability to work creatively and analytically in a problem-solving environment
• Excellent communication (written and oral) and interpersonal skills
• Excellent leadership and management skills
What do we offer as an employer? Challenges. Team. Training. Recognition. Career Development. Motivation. Joining Accenture translates into continual opportunities to expand on what you can do. Challenge yourself with interesting work focused on delivering innovation and proven solutions. If this is what you are looking for, Accenture is your place.

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

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