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CLIENT CASE STUDY


Cloud solution provider: Enhanced transaction processing through NetSuite

Accenture was selected by a rapidly growing US-based cloud services provider to help enhance their transaction processing.

Overview

The client is a rapidly growing US-based cloud solution provider. The company used QuickBooks to manage its financial information. With global expansion and growth on the horizon, the company needed to make a change to a more robust financial solution.

Opportunity
The company selected Accenture to move to a new solution that would address a variety of challenges:

  • Manual processes for day-to-day finance operations and reporting

  • No ability for global scale or growth

  • Needed to meet requirements for increased strength in system controls and auditability

  • Wanted to migrate to a new solution quickly that required minimal reliance on the information technology department for implementation and post production support

Solution

Conducted a thorough analysis of solutions from Workday, NetSuite and Oracle EBS that included functional and technical requirements fit, vendor demonstration scoring, pricing, and the effort required to integrate and convert the solution to meet the client’s needs. NetSuite was selected over Workday and Oracle EBS.

Performed a Requirements Analysis and Solution Definition effort and implemented the solution in two Releases:

  • Release 1 focused on NetSuite General Ledger, Accounts Payable, Accounts Receivable with integrations to the banks for outbound payments

  • Release 2 extended functionality with Fixed Assets, Purchasing, and integration to Accounts Receivable Lockbox, Workday, and SFDC

Initiated a procurement and fixed asset process to extend control over the finance organization

Automated cash application using Celigo/Lockbox, outbound payments (remote check printing, ACH and Wires)

Results

  • Met new requirements for stronger system controls and auditability

  • All transactions executed through a single solution

  • Fully reconciled entries support further analytics

  • Offshore delivery capability offered a round-the-clock and lower-cost solution

  • Improved operational effectiveness and enhanced executive visibility

  • Streamlined the Release 1 delivery process to allow a go live of baseline financials in three months