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CLIENT CASE STUDY


Commonwealth of Massachusetts: Public service transformation

An Oracle solution that helps enable public service transformation with enterprise-wide visibility and control.

Overview

The Executive Office for Administration and Finance (ANF) in the Commonwealth of Massachusetts required a new budgeting and planning system to better integrate its fiscal planning and decision making capabilities and improve visibility into its budgeting process.

ANF partnered with Accenture to develop and execute Oracle’s Hyperion Financial Planning, resulting in the first successful statewide implementation of Oracle Hyperion Planning/Budgeting—a solution that meets the specific needs of state government budgeting.

This system enhances the commonwealth’s ability to provide a uniform, consistent and comprehensive budget process for the state’s 156 agencies by creating a common approach to project budget needs and reviewing and approving budget proposals.

The new system also gives administration officials a powerful public service transformation tool that creates the foundation for more informed decisions about allocations to support programs and services while providing increased visibility on how agencies match financial and personnel resources to critical services and needs.

ANF partnered with Accenture in the first successful statewide implementation of Oracle Hyperion Planning and Budgeting.

Opportunity

ANF leaders sought a public service transformation solution to effectively manage the more than US$45 billion in annual spending that would place Massachusetts at the forefront of budgeting and fiscal management. However, there were several technology issues that the commonwealth faced that posed significant challenges in the choice and design of a solution.

The public service transformation capability they desired required an Oracle Hyperion-based solution that had never before been implemented for a statewide government. This challenge was compounded by the fact that the specific requirements of state government budgeting and fiscal management are unique in terms of structure and process.

With a workforce of approximately 80,000 employees, the commonwealth’s employee base is much larger than had ever been accommodated by any prior implementation of Oracle Hyperion Workforce Planning.

Combined, these factors presented several challenges that would have to be managed and resolved in both the design and the implementation of the solution.

The new system enhances the commonwealth’s ability to provide a uniform, consistent and comprehensive budget process for the state’s 156 agencies.

Solution

The solution lets users perform workforce planning and position-based budgeting and introduces visibility into the budget development, review and approval process.

Combined, these factors presented several challenges that would have to be managed and resolved in both the design and the implementation of the solution.

Results

At a time when state governments face unprecedented challenges in meeting the needs of their citizens, the Commonwealth of Massachusetts has undertaken a public service transformation, implementing a new budget system and adopting standards that enhance the state’s ability to project and allocate financial resources throughout the fiscal year.

Accenture worked with Massachusetts’ ANF to complete the commonwealth’s annual budget process using the new Massachusetts Budget Application.

This public service transformation solution lets users perform detailed workforce planning and position-based budgeting and introduces visibility into the budget development, review and approval process—and more accurately project cash flow—which will help the commonwealth better identify spending patterns.

The implementation of this robust solution can serve as a foundation for numerous future enhancements and additional public service transformation capabilities, such as rolling forecasting, driver-based forecasting and integration with future commonwealth initiatives around performance management, grants management and long-range strategic planning.

It will also enable state executives to do more from a policy perspective to improve the transparency and accountability of government in its fiscal management.

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