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CLIENT CASE STUDY


Lufthansa global business services: Airline flying high with predicted €10m in savings—Video

Watch Accenture's video in which Senior Vice President of Lufthansa Global Business explains how their shared service model is helping the airline save a predicted €10m.

Astrid Hartmann, Senior Vice President of Lufthansa Global Business Services, discusses how the airline has managed to €10m in savings by merging shared service for the Finance, HR, and Revenue areas. Hear how Lufthansa has gone beyond operational delivery to realize fuller value.